Ratings based on 291 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by LA RECEPTION, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Stop off
Posted 13 Jul 2024 on HotelsComfortable stop of on the way to calias.
What it says in the brochure.
Comment from Hotel Management
12 Aug 2024 by LA RECEPTION, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 18 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by LA RECEPTION, Hotel Management
Bonjour Nous vous remercions d'avoir pris le temps d'exprimer votre avis.Nous regrettons sincèrement que votre expérience à l’hôtel n’ait pas été à la hauteur de vos attentes malgré tout le soin apporté pour que les séjours de nos clients se déroulent au mieux. l’hôtel est effectivement conçu de telle façon que la climatisation et le chauffage ne peuvent être actionnés en même temps, et basculer de la position « chauffage » à celle de « climatisation » requiert l’intervention d’une entreprise spécialisée. Nous sommes actuellement en hiver, la climatisation est en mode chaud.Toute l’équipe sera ravie de vous accueillir de nouveau dans l’espoir d’améliorer votre jugement.
by A verified traveler
Posted 18 Oct 2023
I would definitely recommend this hotel for a stopover in Dijon. Clean, friendly staff and a great little breakfast to send you on your way!!
Comment from Hotel Management
20 Oct 2023 by la direction, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by la direction, Hotel Management
Bonjour Nous sommes ravis que vous ayez apprécié votre séjour La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour
by A verified traveler
Posted 3 Sep 2023
Stayed here on our way back from Spain and this was equally as poor as the one on the way down. Dirty, linen smelt like it had been washed in a Chinese restaurant.
Comment from Hotel Management
4 Sep 2023 by la direction, Hotel Management
Bonjour Nous vous remercions d'avoir pris le temps d'exprimer votre avis.Nous regrettons sincèrement que votre expérience à l’hôtel n’ait pas été à la hauteur de vos attentes malgré tout le soin apporté pour que les séjours de nos clients se déroulent au mieux. Toute l’équipe sera ravie de vous accueillir de nouveau dans l’espoir d’améliorer votre jugement.
by A verified traveler
Not very helpfull very dark inside
Posted 29 Aug 2023 on HotelsComment from Hotel Management
4 Sep 2023 by la direction, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 5 Jul 2023 on Hotels
Comment from Hotel Management
25 Jul 2023 by la direction, Hotel Management
Bonjour Nous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL Dijon Marsannay. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des notations comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour
by A verified traveler
Posted 4 Jul 2023 on Hotels
Comment from Hotel Management
25 Jul 2023 by la direction, Hotel Management
Bonjour Nous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL Dijon Marsannay. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des notations comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour
by A verified traveler
No air conditioning.
Posted 28 Jun 2023 on HotelsAir condition doesn’t work at all and we stayed on the top floor so it’s hard to fall an asleep at all. No front desk to change room is another issue. Next day the cleaning crew try to hurry us up to check out so he could finish his job for the day. Terrible stay.
Comment from Hotel Management
28 Jun 2023 by la direction, Hotel Management
Dear guest,Thank you for taking the time to share your comments. While I want you to have a better experience, it's feedback like this that we learn and use to improve. We work hard to deliver an exceptional customer experience, and it's obvious in this case that we haven't succeeded. If you give us a chance to regain your trust, I can assure you that we will do our best to provide you with the great hotel experience that so many of our customers have enjoyed so much. Assistance is next to the machine, the person on call would have come out and found a solution to change your room or make fans availableSincerely,
