Ratings based on 193 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Hotel was wonderful! Marsala the city itself left much to be desired. Lots of garbage and litter in the town.
Comment from Hotel Management
2 Nov 2024 by Luigi, Hotel Management
Thank you for sharing your experience! We're thrilled to hear you enjoyed the hotel. It's unfortunate that Marsala didn't meet your expectations – the litter can definitely affect the overall impression of a place. Hopefully, the area's natural beauty and cultural charm still offered something memorable. We appreciate your feedback!
by A verified traveler
Posted 16 Sep 2024
Hotel Carmine was excellent; staff was helpful, friendly and professional. Breakfast was delicious and location was ideal for the historic old town. Luna Rossa restaurant was less than 100 yards away and we went three times, pizza was amazing.
Comment from Hotel Management
25 Sep 2024 by luigi, Hotel Management
Dear WSilliamthank you for your kind feedback.We hope to see you next future.Best regards
by A verified traveler from Verdun
Posted 14 Sep 2024
Clean, quiet, great staff, our room was suitable for two people no more. A little cramped and very small shower, otherwise a great stay and the excellent breakfast made up for any discomfort.
Comment from Hotel Management
25 Sep 2024 by luigi, Hotel Management
Dear Jeanthank you for your kind feedback.We are happy to read your comment and we hope to welcoming back you in the futureBest regards
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by Luigi, Hotel Management
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure having you, and we're glad we could make your experience a memorable one. We hope to welcome you back soon for another great visit!
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Luigi, Hotel Management
Gentile LindsayLa ringraziamo di cuore per le sue splendide parole! Siamo entusiasti di sapere che il suo soggiorno presso il nostro hotel sia stato piacevole e che abbia apprezzato i nostri servizi.Il nostro staff lavora con dedizione per garantire un'esperienza indimenticabile ai nostri ospiti, e ricevere feedback positivi come il suo ci riempie di gioia e ci motiva a migliorare continuamente.Speriamo di poterla accogliere nuovamente presto e di offrirle un altro soggiorno eccezionale.Cordiali saluti,
by A verified traveler
Great place
Posted 23 Jul 2024 on HotelsComment from Hotel Management
23 Jul 2024 by Luigi, Hotel Management
Dear martial,thank you for your kind feedbackwe hope to see again in our hotelBest regards
by A verified traveler
Posted 19 Jun 2024
Comment from Hotel Management
22 Jun 2024 by Luigi, Hotel Management
dear John thank you for your feedback Best regards
by A verified traveler
Posted 23 Mar 2024
Very clean and comfortable. The employees were the best. Great dining recommendations.
Comment from Hotel Management
10 Apr 2024 by Luigi, Hotel Management
Gentile Mariala ringraziamo per il suo gentile feedback.SalutiLuigi
by A verified traveler
Posted 30 Dec 2023
Not easy to find. Several restaurants in the area. Parking is not easy.
Comment from Hotel Management
17 Feb 2024 by Luigi, Hotel Management
Dear Normanthank you for your feedback.
by A verified traveler
Posted 19 Nov 2023
I wish I could have learned more about the history of Hotel Carmine. It is in an incredible location and would have been nice to know more about it. Some of the staff was so friendly. Some came off as unfriendly. Breakfast was nice but wish there’d been cheese.
Comment from Hotel Management
19 Nov 2023 by Luigi, Hotel Management
Dear Susangood eveningthank you for your kind email.We thank you for your feedback, we take note for the chees in the breakfast buffet, we will insert more cheese.For the staff i am apologize if you fund someone unfriendly i will take care regarding this situation but everyday we try to everythings that the customers needs.Hope to see you soon at hotel carmineBest Regards
