Ratings based on 241 Verified Reviews

4.4 out of 5
81% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2024
1 out of 5
by A verified traveler

Posted 29 Aug 2024
Very difficult to get the hotel by car. No air conditioning in public spaces. When arrived, from desk refused to provide rooms. The only reason explanation we have, she the lady at the front desk was looking for a bribe. After we asked for a hotel manager, the rooms became available in minutes
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2024
5 out of 5
by A verified traveler

Great place to stay for Marsala

Posted 23 May 2024 on Hotels
Great room, great staff and awesome food. Very nice place to stay for our Marsala visit. Super convenient to everything we wanted to do.
5 out of 5
by A verified traveler

Great place to stay

Posted 23 May 2024 on Hotels
Very nice room, great staff and very nice food !!! It was the perfect location for our stay in Marsala !!!
5 out of 5
by A verified traveler

Posted 10 Apr 2024
An excellent hotel right in the centre. The valet parking service was a great help. The room was clean and well equipped. The staff were friendly and very keen to offer help. Breakfast had a good range of fresh, quality food. I don’t think you are going to do better than this hotel in the centre of Marsala. Just be prepared for a bit of a drive around the town to find it the first time you arrive. The only thing I would suggest would be a few little pots of milk to go with the tea in the room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2023 on Hotels
3 out of 5
by A verified traveler from Trent Lakes

Posted 27 Sep 2023
Property well located in core, easy to walk places, Parking a little difficult. Room was comfortable. Front desk staff a little abrupt, little effort put into recommendations for dining etc
4 out of 5
by A verified traveler

Posted 17 Sep 2023 on Travelocity
Upon check in we were assigned room 203. This room is directly across the small street from a bar/lounge. That is legally allowed to play music, loud until one AM. I attempted to contact hotel staff at 10:30pm via room telephone, no answer. Spoke with staff in the morning and informed then in a round about conversation that they receive numerous complaints from prior quest staying room 203.