Ratings based on 16 Verified Reviews
3.8 Room cleanliness
2.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2023
Dirty towel from privious guests, durty.pool area absolutely horrible all sun lounges broken..
Noisy with lot of kids .
Reception and staff with no english ... no organisation..
Terrible
Comment from Hotel Management
5 Sep 2023 by Hesham, Hotel Management
Dear JuliaI Wish you a nice dayI offer my apologies on behalf of the Marina Residence Suites family for what happenedI talked with you about your early departure to go to the airport, but you did not talk about anything related to the residence. When I asked your friend, he said that everything was fine and that was in your presence, so we did not receive any notice from your honor.For the second time, I offer my apologies and the Marina Residence family. I am waiting for your visit again to see the change that has been made after submitting these notes.
by A verified traveler from Harrogate
Posted 1 Sep 2022
The apartment was great but no lift to the 3rd floor so when I was leaving to go to the airport not easy to navigate the unlit stairs carrying suitcases plus the restaurant on the marina was good but very expensive by Egyptian standards but I guess rents are high for its location plus lack of business during the pandemic
by A verified traveler
Posted 4 Jan 2022
by A verified traveler
Posted 26 Dec 2021 on Hotels
Beautiful view of the Port
by A verified traveler
Posted 27 Oct 2021 on Ebookers
The location of these properties are perfect for a stay at Port Ghalib, just a 5 min walk behind the main waterfront.
by A verified traveler
Posted 16 May 2021 on Hotels
Comment from Hotel Management
22 Jun 2021 by A.Zidan, Hotel Management
thank you for your review
by A verified traveler
Posted 2 Mar 2020
they don't have any soap, shampoo anything in the bathrooms, the transfer to place is difficult, the price for eat es too high, 13 dollars for a litter of water and a 300 ml of juice in a local market...
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
3 Feb 2024 by Ash, Hotel Management
Dear Holly and Edwina,Wish you a nice day, on behalf of the Marina Residence Suites family we had the pleasure to welcome you.Talked with you about your early departure, but you did not talk about anything related to the residence. and that everything was fine, so we did not receive any notice from your honor.and the transfer was arrange as you request.We are looking forward to welcome you againThanks,, Ash
by A verified traveler
Posted 29 Jun 2023 on Hotels
Comment from Hotel Management
1 Aug 2023 by Hesham, Hotel Management
Sorry for what happend with you which maked you feel that ,I promise that will never happining again Thank you and wish you nice stay with us next time
by A verified traveler
Posted 22 Jun 2023
It was a perfect vacation and marina residence was so good. I liked the room, the view on the desert was amazing. The front office manager is really helpful and the pool is nice and clean.
Comment from Hotel Management
1 Aug 2023 by Hesham, Hotel Management
thank you for your great comments and we wish to see you again
