Ratings based on 120 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Best hotel ever
Posted 25 Jun 2024 on HotelsThis place is the best hotel in the world due to the incredible staff… Mossab, Nour, Said and Mohammed (ocean blue) were just so kind and made our stay outstanding. The pools, beach, food and rooms were all outstanding… can’t wait to come back.
by A verified traveler
Best hotel in the world
Posted 22 Jun 2024 on HotelsThis hotel only existed in my dreams until last week! It exceeded all expectations and what made it super special were the staff who were so kind and amazing people… special mentions go to Mossab, Nour in the hotel and Said who worked at the beach and Mohammed who managed Ocean Blue diving centre.
The rooms were so comfortable, food had so much choice, pools everywhere and a cute train that drove us to the beach.. not that we needed it as the beach was so close with the best reef in Marsa Alam!
Everything this hotel did was five star
I want to move in! Will be back multiple times a year.
Thank you to the best team ever!
by A verified traveler
Posted 3 Sep 2023
Very nice and clean and quiet place. Very nice staff and faculties.
by A verified traveler
Posted 25 Oct 2022
by A verified traveler
Disappointing Stay 😭 Not recommended at All
Posted 1 Jul 2022 on Hotels* It is not permitted to swim in the Hotel' Beach due to corals. So u have to walk to a nearby public beach to swim under yr own responsibility!! This what hotel wrote on beach!! No privacy or safety at all at the Public Beach due to visitors coming from outside..
* Staff are seeking tips for everything they do even for normal room cleaning.. They are not trained at allll ( loud voice, speaking in non descent way about guests, don't respect guests and leave them waiting in queue at dinner and say don't bother, let them wait!!, staring at guests especially on beach.. Etc)
* The Chef was sitting with his family on the pool with the uniform
* Food is tooooo bad, tasteless.. Snacks is only bad pizza everyday on beach.. They mix juice powder with water and serve u a cup of colored water at breakfast and dinner.. Fresh juice is sold for 4 - 6$.. They also offer any drink for the all inclusive guests with charge after 12 am!!
* Animation Team don't exist on beach, only at the pool.. One day they didn't make a night show and offered a party just for guests who pay 10$ and prohibited others to enter 🙄..
* Rooms are old and need renovation.
by A verified traveler
Posted 25 May 2022
by A verified traveler
Posted 7 Jan 2022 on Hotels
Excellent
by A verified traveler
Posted 30 Sep 2021
The nicest staff. Overall experience was good. If I had a negative thing to say it is that the quality of food was not up to Hilton’s standards. The resort is huge, so make sure you got your walking shoes.
by A verified traveler
Posted 24 Sep 2021 on Hotels
