Ratings based on 25 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.6 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
We had a lovely stay at Riad Ysalis. Hassan was very attentive and ensured we had a lovely stay.
Located in the Northern Medina it is around 30 minutes walk to the main square through the souks, etc. Our driver was able to drop us right outside the door and we could have taxis ordered to the door too so although not as central as some Riads it definitely had its bonuses.
The Riad itself was a quiet oasis amongst the chaos of the Medina. The unheated pool is freezing but a great place to pop tired achy feet in on an evening. The rooftop was lovely and we enjoyed a soak in the hot tubs and relaxing on the sunloungers in the sunshine. It gave us chance to relax during our short trip.
Comment from Hotel Management
19 Nov 2024 by L'équipe du riad Ysalis, Hotel Management
Dear Madam PALMERThank you for your stay in our Riad and your review.It was a pleasure welcoming you we hope to see you again
by A verified traveler
Posted 15 Nov 2024
We really enjoyed our stay at Riad Ysalis. If you're looking for a true local experience in a Riad within the Medina, this is it. This was our first trip to Marrakech and the staff made us feel welcomed and at ease. They took care of transportation needs, restaurant recommendations and really went over and above to ensure our stay was perfect. The entire staff is very nice and we felt like we were staying with a family. The rooms are spacious and the property is very clean. We ate at their small, intimate restaurant one night and the food was very good! I would recommend arranging taxi and transport service through them to ensure the drivers pick up and drop off right outside the door. Otherwise, most taxi's will drop you off outside of the Medina (due to the narrow alleyways) and you have to tote your luggage through the alleyways to the Riad. When Ysalis books, they take you all the way. :) We would definitely stay here again next time we stay inside the Medina. Thank you Riad Ysalis!!
Comment from Hotel Management
16 Nov 2024 by Ysalis Team , Hotel Management
Dear Gina thank you so much for your review !!!! it was a great pleasure welcoming you hope to see you again
by A verified traveler
Posted 9 Nov 2024
As 2 women traveling without a man , the men selling in the market place were aggressive, intrusive and rude. Young men told us roads were forbidden and closed and tried to steer us in other directions and demanded money for helping us. No roads were closed. Avoid eye contact and don’t enter “stores” unless you plan on buying something. We were not physically threatened . Some sellers were ok. Others swore at us for looking and not buying. The men at the hotel were wonderful
Comment from Hotel Management
9 Nov 2024 by Ysalis Team, Hotel Management
Dear LauraSorry that you have some problems in the city happy that you have a good saty with us see you
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Ysalis Team, Hotel Management
Dear Johnthank you so much for your booking and your stay it was a pleasure welcoming you and hope to welcome you again
by A verified traveler
Posted 30 Jul 2024
Riad Ysalis was very beautiful!! The staff was super friendly and accommodating. The staff answered all of our questions and helped us with directions to the souk and other close by places as well as with excursions we had already planned. The complementary breakfast was amazing and make sure to book a hamam and massage at the riad because it is absolutely life changing. I would recommend this place to anybody and I hope I will be able to return soon <3 :)
Comment from Hotel Management
31 Jul 2024 by Ysalis Team, Hotel Management
Thank you so much for your review !!!! it was a pleasure welcoming you !!!! take care of care and see you
by A verified traveler
Posted 23 May 2024
thank you
Comment from Hotel Management
24 May 2024 by the team of Riad Ysalis, Hotel Management
Dear Sir thank you for your stay in our riad and for your review !!! it was a pleasure welcoming youhope to see you again
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
23 Apr 2024 by sandrine / Riad YSalis, Hotel Management
Dear MAdamwe don't understand the 2/5 .. do you have a problem during your stay ?
by A verified traveler
Posted 7 Dec 2023
Comment from Hotel Management
26 Dec 2023 by Arlette / Riad YSalis, Hotel Management
Thank you so much for your stay and your notei was a pleasure welcoming you take care of you
by A verified traveler
Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
18 Oct 2022 by riadysalis, Hotel Management
Good morning,Thank you for that very nice note.Looking forward to seeing you again at the riad.The entire Riad Ysalis team.
by A verified traveler
Riad ysalis
Posted 9 Oct 2022 on HotelsFabulous stay . Really beautiful riad. Spa massage was excellent. Easy to walk into central square .
Comment from Hotel Management
10 Oct 2022 by riad ysalis, Hotel Management
Hello,The entire Riad team thanks you for this kind message.Looking forward to welcoming you again.Excellent day.Arlette, Noureddine, Hassan, Hafida, Jamila and Khamissa
