Ratings based on 321 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
First… there is no onsite parking as advertised. We got thoroughly lost in our rental car trying to find the riad. The property host did send a porter to find us and collect our luggage.
The staff at the riad were kind & hospitable. Breakfast was very good and our room was spacious.
Comment from Hotel Management
19 Nov 2024 by Riad Itrane team, Hotel Management
Dear Amanda, Thank you so much for your comment, it was a real pleasure to have both of you here. Unfortunately there is no onsite parking in the Medina, we can only indicate a parking outsite of the Medina for cars.We expect to see you here again soon! Warmly
by A verified traveler
Posted 16 Oct 2024
Staff was excellent
by A verified traveler
Posted 28 Sep 2024
Stunning riyad, everything was absolutely perfect. Beautiful decor, lovely breakfast and refreshing little pool. Would come back to Marrakech just to stay here.
Comment from Hotel Management
28 Sep 2024 by Riad Itrane team, Hotel Management
It has been a great pleasure to welcome and meet you.We are happy that you enjoyed the beauty of the riad and that all was perfect for you.Thank you for your visit and for your kindness.And maybe the joy to see you again.Charlotte, Patrice and all the team
by A verified traveler
Posted 20 Aug 2024
The Riad is less than a 10 minute walk from the Medina yet tucked away from the hustle and bustle of the market, the rooms of the Riad are nice Moroccan architecture and decorations, the staff was excellent, friendly and very helpful. Breakfast was traditional Moroccan and customized to your liking and traditional Moroccan dinner we ordered on our arrival was excellent and prices fair. The Riad also arranged for a taxi to and from the airport and a porter to transport our luggage from the taxi to the hotel and vice versa. It was an excellent experience.
Comment from Hotel Management
22 Aug 2024 by riad itrane team, Hotel Management
We were delighted to welcome and meet you and your family. We are pleased to know that you enjoyed your stay and the beauty of the riad, the breakfasts and our cares.. It has been a pleasure to give you an excellent experience of the life in a riad.We wish you all the best.
by A verified traveler
Great hotel.
Posted 14 Aug 2024 on HotelsNice hotel. Staff are extremely friendly.
In a good location. Close to the main square but far away enough from the hustle and bustle.
Breakfast was included and was really nice.
Hotel room and bathroom clean and tidy.
Comment from Hotel Management
16 Aug 2024 by Riad Itrane team, Hotel Management
Thank you for your visit and for this kind review.We have been delighted to meet you and to help you to have an unforgettable stay at the riad and at Marrakech.We are pleased to know that you enjoyed the breakfasts, the cleanliness and our cares..We wish you all the best.
by A verified traveler
Posted 2 Jul 2024
We had such a wonderful stay at Riad Itrane. It was so beautiful and the staff were so nice and helpful. I would highly recommend staying here if you come to Marrakech!
Comment from Hotel Management
3 Jul 2024 by Riad Itrane team, Hotel Management
Dear Tracey,Thank you for your visit and for this gentle review.We are pleased to know that you enjoyed your stay, the beauty of the riad and our service.It has been a great pleasure to welcome you and to take care of you.We wish you all the best.
by A verified traveler
Posted 2 Jul 2024
Unbelievable good service. We stayed for 4 nights and would have stayed more. Customer service is fantastic. Helpful staff. Friendly and available to help all of the time. I can’t say enough good about this road Itrane. The location is the best. I will return.
Comment from Hotel Management
15 Jul 2024 by riad Itrane team, Hotel Management
Thank you for your visit and for your very kind review. We are deligthed that you you enjoyed your stay and the unbelievable good service of all the staff and also that you will return. Thank you also to had informed you that the notation in 2 is a huge error, that you want to put 5 but now it was impossible for you to change it on expedia system.It has been a pleasure to welcome you and your family. Maybe the joy to welcome you again. we wish you all the best for all of you.Riad Itrane team
by A verified traveler
Excellent Riad in Great Location.
Posted 29 May 2024 on HotelsGreat from organised Pick Up from Airport to Drop Off. Best location, very good varying breakfast. would stay again.
Comment from Hotel Management
29 May 2024 by Riad itrane team, Hotel Management
Thank you so much for your visit and for this gentle review. We have been very happy to welcome you and to make your acquaintance.We are pleased to know that you enjoyed the organisation for your stay, our breakfast. We will be delighted to welcome you again.We wish you al the best, with our warm regards,
by A verified traveler
Posted 29 May 2024 on Hotels
The staff was incredibly helpful on all accounts. Enjoyed staying here.
Comment from Hotel Management
29 May 2024 by Riad itrane team, Hotel Management
Thank you so much for your visit and for this gentle review. We have been very happy to welcome you and to make your acquaintance. It has been a pleasure to help you to have an unforgettable stay.With our warm regards,
by A verified traveler
Posted 26 May 2024
We absolutely loved our stay at this riad. The staff was always very friendly and wanting to help and make us feel comfortable.
The riad is in a side alley right by the souk and the main square. It is like an oasis of peace and quiet in the middle of the busy (almost chaotic) neighbourhood.
I highly recommend this place for a couple wanting to experience Marrakech in full.
Comment from Hotel Management
29 May 2024 by Riad Itrae team, Hotel Management
We absoluty been pleased to welcome and make your acquaintance.We are happy to read your very gentle review and to know that you enjoyed your stay. Thank you for your visit and also for your kindness.We wish you all the best and maybe the joy to welcome you again.
