Ratings based on 953 Verified Reviews

3.6 out of 5
80% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 19 Nov 2024
They had zero air conditioning even though it was really hot. We had to sleep with the windows and doors open and it was really noisy outside!
3 out of 5
by A verified traveler

Posted 14 Nov 2024
Despite Fitness center being listed in the hotel services, there is no such. There is a room with no equipment.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Staff at the restaurant were outstanding!
4 out of 5
by A verified traveler

Posted 2 Nov 2024
The staff at the hotel were all excellent and helpful, from the reception to the restaurant, poolside and the cleaning crew. I would say the decor is a bit tired, there needs to be more staff on reception at check in time as there only ever seems to be one. I had to queue for 30 mins which after a long and delayed journey was not a great experience. Also there was a planned power outage one day of the stay, it appears there were signs up mentioning this however they were in French which I don’t speak. It would have been helpful to have been notified in another way so we could have planned around it.
2 out of 5
by A verified traveler

Posted 12 Oct 2024
Hotel office is getting renovated
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024 on Hotels
5 out of 5
by A verified traveler

An enjoyable and relaxing stay in Marrakesh.

Posted 12 Sep 2024 on Hotels
The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024 on Hotels
1 out of 5
by A verified traveler

Posted 20 Aug 2024
I don’t recommend this hotel. This is really overvalued and the staff is terrible.
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