Ratings based on 275 Verified Reviews

3.3 out of 5
77% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 25 Feb 2020
It was noisy and not clean I did not like the buthroom No light
Comment from Hotel Management
25 Feb 2020 by LAILA BOURBAH, Hotel Management
Dear Valued Guest, Thank you for providing feedback regarding your recent stay. We take your comments very seriously and highly regret that we were not able to meet your expectation. We sincerely apologize for the inconvenience please be assured that your comments will be shared amongst out team and proper action will be taken to continuously improve the quality of our service. Sincerely LAILA BOURBAH
2 out of 5
by A verified traveler

absolute waste of money.

Posted 24 Feb 2020 on Hotels
Arrogant and rude reception staff, unwilling to help when they could not find me booking via hotels.com Then they had the cheek ask for payment again and wanted to hold my passport just in case the booking I had already paid for did not materialise. Bed has rock hard with old dated linen. The toilet only flushed 1st then kept trying to fill all night long. Shower head broken with no pressure. Only God knows how they have a 4star rating. Thoroughly disappointed. Abosolute waste of money. Avoid unless like me you have be travelling for 24hrs and are desperate for a nights sleep. You have been warned..!!!!
Comment from Hotel Management
25 Feb 2020 by LAILA BOURBAH, Hotel Management
Dear Thank you very much for taking the time to review your Mogador Express Gueliz experience; we really appreciate our guests to give us such feedback. We are sincerely sorry for not having lived up to your expectations. We hope to have the opportunity to catch up. We hope to have the pleasure of welcoming you again in the near future. Sincerely LAILA BOURBAH
5 out of 5
by A verified traveler

Posted 17 Jan 2020
It. Had. A. Really nice. Spa. With. Great. And helpful. Staff
Comment from Hotel Management
17 Jan 2020 by LAILA BOURBAH, Hotel Management
Dear Valued Guest, Thank you for such wonderful comments! We are so glad to hear that you had a nice time during your stay with us and that you were able to enjoy our hotel's amenities; it was a pleasure to provide you with a seamless stay. We are thrilled every experience you had exceeded your expectations and hope we get the opportunity to continue to welcome you back in the future. Sincerely, LAILA BOURBAH
3 out of 5
by A verified traveler

Ok

Posted 8 Jan 2020 on Hotels
Comment from Hotel Management
9 Jan 2020 by LAILA BOURBAH, Hotel Management
Dear Rosmin Thank you for taking the time out to share your experience with us and we look forward to seeing you on your next trip to Marrakech. Sincerely LAILA BOURBAH
4 out of 5
by A verified traveler

Posted 6 Jan 2020 on Hotels
Comment from Hotel Management
6 Jan 2020 by LAILA BOURBAH, Hotel Management
Thank you for taking the time out to share your amazing experience with us! We are so delighted that you enjoyed your stay. Your feedback is what motivates us to keep going, and doing our best to fulfill all of our guest’s expectations. We look forward to seeing you on your next trip to Marrakech. Sincerely LAILA BOURBAH
1 out of 5
by A verified traveler

Posted 20 Nov 2019
The property is old. Furniture terrible and from the stone age. doors with no handles, broken toilet seat, and the shower if i dare calling it shower is a just a dark cold and rotten corner with a cheap plastic curtain seperating the toilet and the shower. The worst hotel so far. And no internet in the rooms at all
Comment from Hotel Management
21 Nov 2019 by LAILA BOURBAH, Hotel Management
Dear Valued Guest, Thank you for providing feedback regarding your recent stay. We take your comments very seriously and highly regret that we were not able to meet your expectation. We sincerely apologize for the inconvenience please be assured that your comments will be shared amongst out team and proper action will be taken to continuously improve the quality of our service. Sincerely LAILA BOURBAH
5 out of 5
by A verified traveler

Posted 3 Nov 2019
Comment from Hotel Management
4 Nov 2019 by LAILA BOURBAH, Hotel Management
Dear Valued Guest, Thank you for such wonderful comments! We are so glad to hear that you had a nice time during your stay with us and that you were able to enjoy our hotel's amenities; it was a pleasure to provide you with a seamless stay. We are thrilled every experience you had exceeded your expectations and hope we get the opportunity to continue to welcome you back in the future. Sincerely, LAILA BOURBAH
3 out of 5
by A verified traveler

Not recommended

Posted 13 Oct 2019 on Hotels
Old property Poor restaurant service
Comment from Hotel Management
14 Oct 2019 by LAILA BOURBAH, Hotel Management
Dear Brahim Thank you for taking the time out to share your experience with us and we look forward to seeing you on your next trip to Marrakech. Sincerely LAILA BOURBAH
3 out of 5
by A verified traveler

Posted 11 Oct 2019 on Hotels
Definately nowhere close to 4 star standards. Just another very basic hotel.
Comment from Hotel Management
12 Oct 2019 by LAILA BOURBAH, Hotel Management
Dear Valued Guest, Thank you for taking the time out to share your experience with us and we look forward to seeing you on your next trip to Marrakech. Sincerely LAILA BOURBAH
2 out of 5
by A verified traveler

Posted 10 Oct 2019
This is not a 4 stars hotel by any means, i will barely give it a 2 stars . outdated , the pool is poorly maintained , the rooms have outdates furnitures and breakfast buffet isn't satisfying to say the least
Comment from Hotel Management
10 Oct 2019 by Gueliz, Hotel Management
Yhank you for having stayed AT Mogador Express Gueliz.
Back to Hotel Details Showing Reviews 1 - 10 of 275 Next