Ratings based on 3 Verified Reviews
3.7 Room cleanliness
3.0 Service & staff
5.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2019
The hotel looks completely different than it does in pictures. Had to complain to change rooms as the first room we were in was substandard.
To our surprise shortly after being moved room the manager asked for our passports to re-check us in. He never brought back our passports and on questioning he denied this and said that he did. It turns out that he stole our passports. The same worker ended up returning the passports and gave us an excuse on how it was a set up.
Save yourself the havoc of going through this psychological trauma on holiday and do not book with Malaya. They have dishonest thieves working there!
by A verified traveler
Posted 22 Apr 2019
Le réceptionniste fais tout ce qu’il peut pour satisfaire le client
Comment from Hotel Management
3 May 2019 by Abdeljalil, Hotel Management
Bonjour
merci beaucoup d avoir visiter notre hôtel. jespere que nous visiter encore une fois je suis toujours a votre disposition
Cordialement merci
by Ahmad
ممتاز
Posted 7 Nov 2017 on Hotelsمجمع رائع وهادئ وآمن للغاية والخدمة جميلة
النظافة مستوى فنادق ٥ نجوم
لكن.. لا يوجد مطعم أو سوبر ماركت في المجمع أو قريب من المجمع
اضطر للذهاب بالسيارة مسافة طويلة لشراء اغراضي
Comment from Hotel Management
28 Nov 2017
Hello Ahmad,
Thank you so much for your comment. It was a real pleasure to have in Malaya Suites & Villas.
We will open very soon a small supermarket in the residence and we propose to cook to our visitors in their villas.
we will be very happy to see you again and to show you our menu.
Kind regards
