Ratings based on 653 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Dec 2024
Fantastic hotel in the city walls, walkable to everything and felt safe. Staff were great, changed up large notes and the welcome tea/pastry was a nice touch. We were lucky and got upgraded, the room had dressing gowns and slippers, and everything you could wish for. The Indian restaurant was lovely, as was the heated rooftop pool. Would definitely recommend and stay if we came back xx
3 out of 5
by A verified traveler from Manchester

Posted 23 Nov 2024
The property was tired. Extra charges to use the spa pool for guest. We did have a spa massage which was very average and the therapist weren’t really engaging. The indoor spa pool wasn’t warm enough. We did eat in the restaurant and it was average. Generally all staff were pleasant. Our room had been plastered in the bathroom and bedroom and wasn’t redecorated? An average hotel close to the square so this was convenient. We went for a winter sun break and the weather was great!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Amazing location !!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2024
5 out of 5
by A verified traveler

Posted 16 Sep 2024
Beautiful hotel that is steps away from the main square and souks. An oasis of luxury. I would highly recommend. We really enjoyed the spa, sky bar and pool. We enjoyed the Parisian restaurant on site.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Beautiful property with excellent staff - so warm and welcoming. Expedia should try and reflect the properties nomenclature for the room grades as this got very confusing onsite.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2024 on Hotels