Ratings based on 180 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
Lovely resort visually big and spacious nice swimming pools. But food was horrible very limited options and most of the time nothing available! Lunch starts at 1pm if you go 1.30 you will get nothing! Ask stuff about more food they got no clue looking at each other. One thing always available is bread! Our room AC was broken after let them know about it they did something but nothing improved. 45 digress outside no ac wasn’t very comfortable stay. Location of the hotel bit remote no shuttle to city centre. Best thing about this resort is front desk staff always helpful and big smile on their faces.
Comment from Hotel Management
7 Oct 2024 by GRM, Hotel Management
Dear Md Monjurul, We appreciate your detailed feedback regarding your recent stay at our resort. We sincerely apologize for the inconvenience you experienced with the food options and the issues with your room's AC. Please be assured that your concerns will be addressed with the relevant teams for immediate improvement. Regarding the remote location, we regret any inconvenience caused as we aim to provide a serene environment away from the city hustle. We are delighted to hear your positive comments about our front desk staff. Your feedback is invaluable to us and helps us enhance our services. Thank you for choosing our resort. Responsable Relations Clientèle
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
22 Jul 2024 by GRM, Hotel Management
Thank you for your kind reviewKind regardsGuest Relation Manager
by A verified traveler
Posted 30 Jun 2024
Nice stay
Comment from Hotel Management
3 Jul 2024 by Hotel Management, Hotel Management
Thank you for your kind regards!
by A verified traveler
Posted 12 Jun 2024
Limited dining, drinks. Food was pretty bad, just survived on mediocre pizza for 4 days. All food items are repetitive and the bar closes at 11:00. Barely an all inclusive, entertainment was mediocre too, pool and slides were nice though.
Comment from Hotel Management
14 Jun 2024 by GM, Hotel Management
Dear Yash, thank you for sharing your feedback. We apologize for not meeting your dining expectations. Rest assured, we are constantly working to enhance our offerings. We value your input on the food variety and bar hours. We hope you enjoyed the pool and slides. Kind regards, Noureddine NasriResident Manager
by A verified traveler
A lovely hotel
Posted 21 Apr 2024 on HotelsWe were very warmly welcomed by reception, housekeeping and restaurant staff. The bar-staff, however were mostly quite miserable and it was off putting. Food wasn’t the hottest but there was always a wide choice available and it was well cooked. As someone with a health and safety background I was very concerned about the lack of rules being enforced at the slides. The blue one is too wide and should only be used with a suitable inflatable device.
by A verified traveler
Posted 2 Mar 2024
Decent hotel, it is tucked in secluded area not much surrounding it so you do have to travel a bit to get to shops etc. food variety was not good did get fed up with food jd to eat out. Generally can not go wrong.
Comment from Hotel Management
5 Mar 2024 by Noureddine Nasri, Resident Manager., Hotel Management
Dear Shahzad, thank you for choosing Labranda Targa Aqua Parc for your stay. We appreciate your feedback and understand that you felt the food variety could have been better. Rest assured, our team undergoes regular training to ensure the best hygiene practices. We apologize for any inconvenience caused and hope to welcome you back soon.
by A verified traveler
Posted 25 Feb 2024
Great hotel lovely staff but notjing around the hotel
by A verified traveler
Posted 10 Jan 2024
Amazing
Comment from Hotel Management
24 Jan 2024 by direction, Hotel Management
Dear Khalid,Thank you for sharing your amazing experience at Labranda Targa Aqua Parc. We appreciate your kind words and are delighted to know that you had a great stay with us. We look forward to welcoming you back soon.Warm regards,Labranda Targa Aqua Parc
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
24 Jan 2024 by direction, Hotel Management
We are sorry to read that you didn't appreciate your experience in our hotel. We would appreciate if you can share more about your stay so we can understand what went wrongkind regards
by A verified traveler
Posted 3 Aug 2023
Very good staff nd amazing entertainers
Would really recommend this place