Ratings based on 103 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Just home from a lovely week here. I really couldn’t fault it, I was travelling alone and the welcome I got from all the staff was really second to none…
Comment from Hotel Management
24 Nov 2024 by Nicolas, Hotel Management
I m so proud to read this review . Let me please thank you once again for your stay , it was a real pleasure to host you and we wish to see you again very soon in L'Oliveraie de l'Atlas where you will always be welcome .Very warm Regards
by A verified traveler
Posted 19 Nov 2024
The setting was amazing and can't be faulted. The breakfast was cold and don't expect a great deal. It was not 5 star. Staff could do with some training of being courteous especially the owner who was awkward to deal with. Other than that it is a great place to stay and relax.
Comment from Hotel Management
20 Nov 2024 by Nicolas, Hotel Management
We would like to thank you for your stay , we did pour possible to make you happy during your stay so i m a bit surprise by your words regarding our behaviour . Looking forward to host you again.Best Regards
by A verified traveler
Posted 17 Oct 2024
Lovely setting and grounds , nice pool area . Ideal for R&R.
Breakfast quality poor, food uncovered and not chilled one poor staff member running around trying hard to do everything and same at lunch service . However very Good quality food at lunch and dinner including good quality beverages .
What is the most disappointing is the very poor quality and standard of rooms and bathrooms, certainly not suite standard. Broken toilets, shower that floods bathroom and when reported told to put towels on floor by maintenance . Floor unclean when had to mop up ended up with black towels. Quality of towels and linen poor, thin torn and grey . Ripped, worn and torn furniture . Such a shame as some attention to detail and upgrading would make this a great retreat .
Comment from Hotel Management
18 Oct 2024 by Nicolas, Hotel Management
It looks like you are talking about another establishment because i can not even recognize our property trough your words . We wish you all the best .Sincerely Yours
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Nicolas, Hotel Management
Je vous remercie à nouveau pour votre séjour et pour votre note qui est notre plus belle récompense . Nous espérons vous retrouver prochainement et nous vous souhaitons une bonne continuation. Bien Chaleureusement
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Nicolas, Hotel Management
Permettez moi à nouveau de vous remercier pour votre séjour , vous serez toujours les bienvenus au sein de notre domaine . Au plaisir de vous retrouver . Bien Chaleureusement
by A verified traveler
Posted 21 Aug 2024
We had a pleasant stay at L'oliveraie de l'Atlas , far from the world far from the noise, the setting is beautiful, it feels like an oasis.
The personal is really professional and kind. The hotel is clean and welcoming. Transportation to the city center is well organized and safe. The food is a real chef's delight, a real treat, I recommend it.
Comment from Hotel Management
11 Sep 2024 by Nicolas, Hotel Management
We are so proud to read your review and to feel that you enjoyed your stay in our property where you will always be welcome . Looking forwrad to host you again .Warm Regards
by A verified traveler
Posted 19 Aug 2024
Thank you to Nicholas and staff! An excellent stay - could not fault it, highly recommend.
Comment from Hotel Management
11 Sep 2024 by Nicolas, Hotel Management
Let me please thank you once again for your stay in our property . Your words are our best award and we really wish to host you again . Warm Regards
by A verified traveler from Basingstoke
Posted 26 Jul 2024
Comment from Hotel Management
27 Jul 2024 by Nicolas, Hotel Management
Nous tenons à nouveau à vous remercier pour votre séjour et pour cette note qui reflète votre plaisir passé au sein de notre domaine où nous espérons avoir le plaisir de vous retrouver prochainement . Bien Chaleureusement
by A verified traveler
Posted 24 Jul 2024
Staff is amazing, very helpful and always professional. They really went out of their way to help and always had a smile on their face. I booked a family suite, I got a regular suite (the family suite has 2 bedrooms living room 2 full baths terrace. I got 1 bedroom, 1 bed in the living room, 1 1/2 bath, no terrace). I talked to the manager, who denied it saying all rooms are different. Hotel needs a bit of maintenance (tiles around the bath tub were loose, shower is old, water infiltration in room). The property is stunning, clean and very quiet.
Comment from Hotel Management
25 Jul 2024 by Nicolas, Hotel Management
I would like to thank you once again for your stay , we were happy to host you and we wish to host you again. Warm Regards
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
25 Jul 2024 by Nicolas, Hotel Management
Let me please thank you for this note and for your stay .Looking forward to host you .Best Regards
