Ratings based on 52 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Nice room on top floor overlooking the pool. Had a nice balcony and rooms are spacious.
by A verified traveler
Posted 12 Dec 2024
Clean
Lovely property in Riad style.
Rooms are cosy with large double bed and a reading nook. This reading nook was my most favourite part of the room.
The hammam was very nice and services offered in spa was decent variety. The Hammam service itself was really good and relaxing.
There was plenty of vegetarian options to choose from at breakfast as well as buffet dinner.
Concierge was helpful finding us a great guide to tour the city.
Language was a barrier for us as we don’t speak French but that didn’t deter staff to provide great service, using technology to translate each other’s words.
I would love to come back to stay in this resort.
Comment from Hotel Management
25 Dec 2024 by Quality Manager, Hotel Management
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the cozy room with its charming reading nook, the relaxing hammam experience, and the variety of vegetarian options at our meals. It’s great to know that our concierge helped make your city tour memorable and that our staff’s efforts to overcome the language barrier enhanced your stay. We can’t wait to welcome you back for another delightful visit!
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Quality Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We're glad you had a good stay with us. We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 29 Sep 2024
Beautifull Hotel
Comment from Hotel Management
7 Oct 2024 by Quality Manager, Hotel Management
Dear Francis,Thank you for your kind words! We're delighted that you found our hotel beautiful and hope to welcome you back for another great stay.Best regards,The Jaal Riad Resort Team
by A verified traveler
Posted 19 Aug 2024
Wonderful experience ,
Very friendly staff
Comment from Hotel Management
21 Aug 2024 by Quality Manager, Hotel Management
Chère Maria,Merci infiniment pour votre évaluation parfaite. Nous sommes ravis que votre séjour au Jaal Riad Resort ait été à la hauteur de vos attentes. Votre satisfaction est notre plus grande récompense, et nous sommes heureux d'avoir pu contribuer à rendre votre expérience mémorable.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement.Cordialement,Quality Manager, Jaal Riad Resort
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
16 Aug 2024 by Quality Manager, Hotel Management
Chère Fadima,Merci beaucoup pour votre commentaire élogieux. Nous sommes ravis que vous avez apprécié votre séjour au Jaal Riad Resort et que vous avez trouvé notre hôtel à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.Quality Manager,Jaal Riad Resort
by A verified traveler
Posted 25 Jul 2024
Enjoyed the break and will definitely be coming back.
Comment from Hotel Management
26 Jul 2024 by Quality Manager, Hotel Management
Dear Tedd,Thank you for your kind words! We're delighted to hear that you enjoyed your break and are planning to return. We look forward to welcoming you back for another wonderful stay.Quality Manager,Jaal Riad Resort
by A verified traveler
Posted 20 Jul 2024
Absolutely thrilled with my recent stay at Jaal Riad Resort Marrakech! This wasn't my first visit, and it certainly won't be my last. The ambiance, the hospitality, and the sheer beauty of the place keep me coming back. A special thanks to the amazing team at the reception for their exceptional service. Also, a shoutout to the bar O2 & Stay for their wonderful atmosphere and the fresh cocktails they serve. I'm in love with this amazing resort—every experience here is unforgettable. Highly recommend it to anyone looking for a perfect getaway!
Comment from Hotel Management
25 Jul 2024 by Quality Manager, Hotel Management
Dear Valued Guest,We’re absolutely thrilled to hear that your recent stay at Jaal Riad Resort was memorable! It’s wonderful to know that our ambiance, hospitality, and beauty continue to impress you.Thank you for your special mention of our reception team and the bar O2 & Stay. We're delighted that you enjoyed the atmosphere and cocktails.Your high recommendation means a lot to us, and we look forward to welcoming you back for another unforgettable experience!Quality Manager,Jaal Riad Resort
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Quality Manager, Hotel Management
Dear Baba,Thank you very much for your feedback. We appreciate your comments and are always striving to improve our services. If you need anything, please do not hesitate to let us know.Best regards,Quality Manager
