Ratings based on 728 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Easily to access and best food around
by A verified traveler
Posted 18 Sep 2024
My initial room (28) had an efficient Air Con, but was dusty and had faulty sockets. The bathroom was old, cracked and unmaintained. Appallingly, there were a lot of toilet flies in my room, and the room to my right was being renovated, so there was constant hammering, drilling .. I was then moved to Room 411, which was spacious, had a lounge and was nice. However, the Air Con in that room/lounge was ineffective/hot air blowing, and the bathroom had black mould on the ceiling!! Also my room was entered into when I was away (not minding the Do Not Disturb signage on my door - which didn’t sit well with me). 2 staff members: Kamal and Rabie helped me out, and made the stay a tad better.
Comment from Hotel Management
18 Sep 2024 by MANAGER, Hotel Management
Thank you for posting 2 comments.In fact, we have changed your room because, as you have noticed, we are doing some work to improve the hotel.However, we have offered you an upgrade as we have put you in a junior suite rather than a privilege room, which is what you booked.I am sorry that the chambermaid entered your room to clean, but the ‘do not disturb’ sign was not on the door. Kamal the Head of Reception and Rabi the Receptionist listened to you throughout your stay and received no other complaints from you.I hope you enjoyed our beautiful city of Marrakech and will return to the Dellarosa to see the improvements.Claudine,
by A verified traveler
Posted 16 Sep 2024
My initial room (28) had an efficient AC, but was dusty and had faulty sockets. The bathroom was old and unmaintained. Appallingly, there were a lot of toilet flies, and the room to my right was being renovated, so there was constant hammering, drilling .. I was then moved to Room 411, which was spacious, had a lounge and was nice. However, the AC in that room/lounge was ineffective/hot air blowing, and the bathroom had black mould on the ceiling!! Also my room was entered into when I was away (regardless of the Do Not Disturb signage on my door - which didn’t sit well with me). 2 staff members: Kamal and Rabie helped me out, and made the stay a tad better.
Comment from Hotel Management
18 Sep 2024 by MANAGER, Hotel Management
Thank you for posting 2 comments.In fact, we have changed your room because, as you have noticed, we are doing some work to improve the hotel.However, we have offered you an upgrade as we have put you in a junior suite rather than a privilege room, which is what you booked.I am sorry that the chambermaid entered your room to clean, but the ‘do not disturb’ sign was not on the door. Kamal the Head of Reception and Rabi the Receptionist listened to you throughout your stay and received no other complaints from you.I hope you enjoyed our beautiful city of Marrakech and will return to the Dellarosa to see the improvements.Claudine,
by A verified traveler
Posted 10 Sep 2024
Returned from journeys in desert, this place provided excellent recovery before heading back home. Thank you!
by A verified traveler
Posted 10 Sep 2024
Courteous and helpful staff. Thank you!
by A verified traveler
Posted 6 May 2024 on Hotels
by A verified traveler
Posted 10 Nov 2023
by A verified traveler
Posted 17 Aug 2023
We had a lovely stay here! Thank you to all the staff at DellaRosa who contributed to us having an amazing time in Marrakech. In particular, Baashir was a friendly face that welcomed us into the hotel, Mohammed helped us throughout the day and Karim made our poolside experiences enjoyable with excellent service! I’d definitely stay here again.
by A verified traveler
Posted 5 Jul 2023
The staff were very helpful. I needed to leave earlier than when breakfast was offered, but they said that they would let me have breakfast earlier. Excellent service!
by A verified traveler
Posted 28 Jun 2023 on Wotif
