Ratings based on 24 Verified Reviews
4.6 Room cleanliness
3.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Beautiful place but needs work.
Posted 6 Mar 2024 on HotelsReally nice camp but still under construction in parts which takes away from it, I would go in a year or so, not now. Or it should be cheaper until construction is finished. They said heated pool, only one small one was heated out of the 3 and there is one restaurant, not 2 as advertised. My boyfriend also had an accident resulting in a few big deep cuts, they offered me 4 medium size plasters to attach a gauze pad, for this price a night they should take health and safety more seriously!!!! The food is a mixed bag, best salad ever at lunch but got the wrong main at dinner and it was dry with a small amount of meat for the price.
by A verified traveler
Paradise
Posted 7 Feb 2024 on HotelsAmazing stay! Worth every penny!! Very remote location, no road to get to it please take their transferts as the roads are really bumpy for a taxi car. Very beautiful location, luxirous tents and amazing views. Activity are a decent price so is the restaurant. The resort was full booked and we still got plenty of space by the infinity pool ans restaurants. Breakfast is included, little extra if you want breakfast in bed, but much worth it for the view.Its a unique experience and a must see
by A verified traveler
Posted 23 Jan 2024
Looking for a place to unwind? Then, this is your spot. Very remote and cozy. Quite a few activities to keep you occupied. Food was good too. No complaints other than we’d be bored if we stayed more than 2 days.
by A verified traveler
Posted 19 Dec 2023
I thoroughly enjoyed this part of our trip to Morocco, the desert was truly a highlight and the accommodations at Agafay Luxury camp was the perfect place to have a glamorous stay in the desert. The property was clean, the room and views from the room were beautiful and the best part of the stay. There are many activities offered at the property. The food options were all very delicious and we were pleased.
However, I found staff at Agafay Luxury Desert to be very disappointing. For such a “luxurious” space and selling point, the service was everything but luxurious. No one offered us drinks by the pool, we waited to be served after placing simple drink orders for hours. We would sit down and be ignored, never asked about our satisfaction. We also observed the same lack of basic service skills to other CERTAIN guests. Who we ended up speaking to and learned that they’ve experienced the same poor service. Very unpleasent personalities at reception with condescending tones. I think the poor service really brings down the quality of a potentially great space.
I enjoyed being in the desert nonetheless.
by A verified traveler from Mint hill
Posted 4 Dec 2023
Beautiful
by A verified traveler
Posted 24 Nov 2023
SCAM. Bad food and low quality liquor mixed drinks(order only beer/wine), poor waiter service, strict food service hours(no food btwn 10:30-2), pool side service terrible, incredibly annoying flies, very little English spoken, you have to pay for everything at that moment of the order(no room charges possible), all surrounded by mounds and mounds of dirt. Only potential beauty is sunset/sunrise, but no sleeping in as hammers begin at 8am working on the site. It’s a very non scenic 70min taxi ride one way. Not relaxing and completely overpriced considering.
by A verified traveler
Posted 31 Aug 2023
by A verified traveler
Posted 18 Jul 2023
by A verified traveler
Posted 8 Jan 2023
Nice property. Well equipped for semi desert stay. Property is not in the Sahara but rather outskirts of Marrakesh. U do get a desert type experience. Camel rides were super nice especially during sunset.
Comment from Hotel Management
16 Jul 2023 by Mustapha, General Manager, Hotel Management
Dear RobertThe whole team thanks you for your stay in our establishment and for the trust you have placed in us. We are delighted that you have chosen our hotel and we hope that you had a pleasant stay.We are at your disposal if you have any questions or specific needs.
by A verified traveler
Posted 20 Nov 2022
Comment from Hotel Management
16 Jul 2023 by Mustapha, General Manager, Hotel Management
Dear AnuradhaThe management and staff would like to thank you for the trust you place in us.We would like to have more information about your experience, and we invite you to send us an email.We remind you that we remain at your entire disposal for any additional information.Our best regards.
