Ratings based on 174 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from tinley park
Posted 3 Jun 2023
Kamal at the front desk and the other gentleman are amazing and very helpful ! Also the restaurent staff were super nice ! I think Abdulatif and another guy.
The only downside is the hotel is very quite, limited dining / food options and transportation!
Comment from Hotel Management
4 Jun 2023 by Management , Hotel Management
Dear guest, Thank you for your nice appreciation and review . We will do our best to be the best . And welcome between us any time .
by A verified traveler
Posted 9 May 2023
its quiet
Comment from Hotel Management
9 May 2023 by Direction Générale , Hotel Management
Bonjour, nous sommes désolée d’apprendre que votre séjour n’était pas à la hauteur de vos attentes. Nous sommes prêts de vous recevoir une deuxième fois pour pouvoir changer votre avis et comprendre ce qui n’allait pas .
by A verified traveler
Posted 11 Apr 2023 on Hotels
Comment from Hotel Management
23 Apr 2023 by Direction , Hotel Management
Cher client, Nous vous remercions pour l’intérêt que vous avez porté à notre établissement et du temps pris pour partager votre expérience .
by A verified traveler from Salisbury UK
Posted 10 Apr 2019
Our second visit to Adama Resort and just as good as our first. So tranquil and peaceful but only 10mins by car or free shuttle to the hustle and bustle of Marrakech. The staff are really attentive and helpful. Excellent breakfast choice and the beef tagine at dinner was a family favourite. Can't wait for a third visit.
by A verified traveler
Posted 28 Feb 2019
by A verified traveler
Posted 9 Oct 2018 on Ebookers
The kitchen staff were great and helped me out a lot.
by A verified traveler
Ask for “Sophian” as your taxi driver
Posted 28 Jul 2018 on HotelsThe front desk was great except the service at the restaurant. We waited more than 1 hour to try to get are order drinks and they were never brought. I felt as i was being ignore by some of the servers. We end up not eating at the restaurant any day at all. In that ocassion we end up leaving. The rooms but especially the bathrooms are a bit out dated and the second floor A/C is not sufficient for the room. The taxi service from “Sofhian” was excellent.
Comment from Hotel Management
1 Aug 2018 by A.KERROU, Hotel Management
Dear Mr..
Thank you for your positive feedback.
We are pleased to read that you had a quality stay in our property and that you apreciated the front office staff.
For the restaurant, the necessary will be done to to fix the problem on and we appologize for the inconvinience.
We look forward to welcoming you back again soon,
Sincerely,
Guest Experience Manager
by A verified traveler
Posted 25 Jul 2018 on Hotels
Bathroom was dirty the first day
Comment from Hotel Management
20 Sep 2018 by Guest Relation team, Hotel Management
Dear Guest,
Thank you for your feed Back.
We will do our best to do not have such experience.
Recommended
for Everyoneby A verified traveler from New York USA
Nice resort on the outskirts of town
Posted 9 Apr 2018Overall nice place. The plumbing was the main issue during our 5 day stay but the restaurant, pool, and great waiters made up for it! Make sure you bring in snacks and other essentials because the shop on site was closed the entire time and there's nothing in walking distance.
Comment from Hotel Management
26 Apr 2018 by Management , Hotel Management
Dear Mr..
Thank you for your positive feedback.
We are pleased to read that you had a quality stay in our property.
We look forward to welcoming you back again soon,
Sincerely,
Management
by A verified traveler from London
Well designed hotel but poor choice of food
Posted 30 Dec 2017
Pros: As above
Cons: As above
Positives
- Villas are very well designed.
- Very spacious.
- Quite and comfortable
Negatives
- Breakfast is horrible and it is not worth for the money. Thank god we didn't sign up for it.
- Cleaners don't do proper job. Poor cleaning
- Hand towels are very old and torn
- Hot water is very hot, It is difficult to adjust hot and cold water tap to get fine temperature.
- Shuttle service operated only a few times in a day.
Comment from Hotel Management
2 Feb 2018 by The Management , Hotel Management
Dear Sir, Thank you for taking the time to tell us about your experience at the Hotel Adama Resort MArrakech. I am sorry that our breakfast did not meet your expectations; please allow me to express my sincerest apologies.
At Adama, We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely, Afaf BENSEKRI
