Ratings based on 971 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Always a great stay!
by A verified traveler
Posted 5 Nov 2024
Staff was very friendly and helpful
by A verified traveler
Posted 4 Nov 2024
Hotel stuff could be a bit more friendly.
Comment from Hotel Management
5 Nov 2024 by Taylor, Hotel Management
Please accept our most sincere apologies. We pride ourselves on authentic customer service and regret that you did not experience this. Please know that your comments will be shared with our management team to help improve the stay of future guests.
by A verified traveler
Posted 4 Nov 2024
Everything was great.
Comment from Hotel Management
4 Nov 2024 by Taylor, Hotel Management
Thank you for your review! We are pleased to hear that you enjoyed your visit and look forward to your next stay with us!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Taylor, Hotel Management
Thank you for your review! We are pleased to hear that you enjoyed your visit and look forward to your next stay with us!
by A verified traveler
Posted 3 Nov 2024
Nice staff and clean
Comment from Hotel Management
4 Nov 2024 by Taylor, Hotel Management
Thank you for your review! We are pleased to hear that you enjoyed your visit and look forward to your next stay with us!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Taylor, Hotel Management
Thank you for your review! We are pleased to hear that you enjoyed your visit and look forward to your next stay with us!
by A verified traveler from Chicago
Posted 1 Nov 2024
This time around at our Ambassador stay, the room we were placed in was not as tidy than what we are accustomed to from our favorite Milwaukee Hotel!
The bathroom floor was visibly dirty and the carpets had not been vacuumed with tiny bits of trash and dirt.
Nonetheless, we always enjoy making the trip to Milwaukee, and this small oversight will not impede our decision to come and stay again!
Comment from Hotel Management
4 Nov 2024 by Taylor, Hotel Management
Thank you for staying with us and taking the time to leave us a review. Please accept our most sincere apologies for the housekeeping issues that you encountered during your stay. Please know that we will share your comments with our management team to help improve the stay of future guests. We sincerely appreciate your understanding and look forward to your next stay with us!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Taylor, Hotel Management
Thank you for your review!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Taylor, Hotel Management
Thank you for your review!
