Ratings based on 334 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Very best to beach and has shops and restaurants. However can be very noisy as there are bars and karaoke nearby. It comes with being in convenient areas and so I was ok with it.
Comment from Hotel Management
30 Sep 2024 by Seren Sarı Hotel, Hotel Management
Thank you for your nice review. We will happy to see you again.
by A verified traveler
Posted 19 Sep 2024
Impossible parking in the street in front of the hotel. Big hardship.
Old not well taken care building. Many things missing in the rooms, horrible bathrooms with almost every thing missing from it. Rude reception. Nose from below that you cannot sleep before 1 or 2 am. Elevator is good for one person!! Language is impossible to fit in it.
Breakfast we rate 2.5 out of 5.
We will never go back to it. Highly not recommend.
Comment from Hotel Management
21 Sep 2024 by Seren Sarı Hotel, Hotel Management
Thank you for your comment. We are sorry that we couldn't satisfy you enough. We would like you to know that we will do the necessary work to eliminate the deficiencies. Have a good day
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Seren Sarı Hotel, Hotel Management
Değerlendirmeniz için çok teşekkür ederiz. Tekrar bekleriz.
by A verified traveler
Posted 13 Sep 2024
BEWARE, it’s an absolute SCAM!
The manager here brought my son to tears and we almost slept on the street…
I was traveling with my 10yo-14yo 3 sons and it was their first time in Turkey. We arrived after a long day at 11:30pm, only for the manager to tell me that 2 out of my 3 kids “count as adults” since they 12 or older.
We were happy to be sharing the 2 double beds but he refused. He wanted us to book a second room — not just paying more, but making my two sons sleep in another room from me!!
The hotel is NOTHING like the pictures, it’s old and uncomfortable, and does not give the feeling of being safe enough to let me kids sleep in another room. There aren’t even deadbolt locks on the doors.
So it’s 11:450pm this man is saying we can’t check in until he gets another €400 for a second room for 2 nights. We end up in shouting match as I fight for the prepaid room and not to sleep on the street.
I only had €100 of emergency cash and being the weekend my debit card still hadn’t updated for using the cash machines anyway.
This man bribed the only cash I had just so we could get into a “bigger room that accommodates multiple adults” — again it was my kids. And then all we got was the same configuration but with a rollaway bed added.
The room was directly above the bar/restaurant and extremely loud until 2am.
The next day he saw us and confronted me for more money because he had “miscalculated the rate”. I can literally say it was the worst hotel experience.
Comment from Hotel Management
14 Sep 2024 by Seren Sarı Hotel, Hotel Management
First of all, it is understood that you did it on purpose from your speeches. Because you must've seen and read in our system that children aged 12 and above are considered like adults. Since you couldn't make a reservation with children(beacuse our system doesn't accept a reservation with children or 4 people a single room) you made a single reservation for our hotel and came with 3 children. In other words you came as 3 adults and 1child. For the sake of children, as you said, you remember that we accepted your stay for an insufficient fee, which wasn't 100 for the second room. Because of you didn't want to stay in 2 rooms, we've provided your stay in a 4 bed room by placing an additional bed in the current conditions. We tried to help as much as we could. And also you didn't make any complaints about the room or locks (which we have) and continiued to stay. However, I hope you won't make this mistake again because not every hotel may be as understanding as we are. Have a nice day.
by A verified traveler
Posted 7 Sep 2024
The breakfast was not very extensive. The pool area was very good with nice sun beds. Location good for bars, restaurants and transport to visit other areas.
Comment from Hotel Management
9 Sep 2024 by Seren Sarı Hotel, Hotel Management
Thank you for your comment. We hope to see you again.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Seren Sarı Hotel, Hotel Management
Thank you for your review. Hope to see you again.
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Seren Sarı Hotel, Hotel Management
Değerlendirmeniz için teşekkürler. Tekrar bekleriz.
by A verified traveler
Posted 16 Aug 2024
Unfortunately this hotel is very old and it’s hot the air conditioner wasn’t working. It’s extremely noisy from outside. Small restroom and shower area is very old style, elevator is very small and hot and some level not working… over all not a good hotel at all
Comment from Hotel Management
16 Aug 2024 by Seren Sarı Hotel, Hotel Management
Than.k you for your comment. We are sorry that w couldn't satisfy you enough. We would like you to know that we will do the necessary work to eliminate the deficiencies. Have a good day
by A verified traveler
Posted 16 Aug 2024
Very pleasant and welcoming. Room was great!
Comment from Hotel Management
16 Aug 2024 by Seren Sarı Hotel, Hotel Management
Thank you so much for your nice comment. We hope to see you again.
by A verified traveler
Posted 13 Aug 2024
We enjoyed the stay. It is a good hotel. Close to the beach area. Good location. But, Parking space was a big problem. Parking only on the street. It is very hard to find parking space on the street. Breakfast was ok but it was not rich enough.
Comment from Hotel Management
16 Aug 2024 by Seren Sarı Hotel, Hotel Management
Thank you so much for your for your review. We hope to see you again.
