Ratings based on 293 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Good location, friendly staff, and decent food options.
Comment from Hotel Management
18 Oct 2024 by Labranda Mares Marmaris, Hotel Management
Dear OrcunThank you very much for your great feedback on Expedia..It is such a great pleasure for us to know that you had a good stay with us.We look forward to your next visit at our hotel.Best regards,
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Labranda Mares Marmaris, Hotel Management
Dear Rebecca ,Thank you very much for your great feedback on Expedia.It is such a great pleasure for us to know that you had a perfect stay with us.We look forward to your next visit at our hotel.Best regards,
by A verified traveler
Posted 2 Oct 2024
Beautiful and quite place to stay. I wish they have a bigger playground for kids and some kids programs like kids discoteka. More secluded and private beach. Highly recommend.
Comment from Hotel Management
2 Oct 2024 by Labranda Mares Marmaris, Hotel Management
Dear aleksey,Thank you for choosing Hotel LABRANDA MARES for your recent stay in Marmaris and taking time for sharing your opinion on Expedia.Feedback from our guests is very important to us as it is the only way we can improve ourselves on the way to reaching a higher level of service.We are very pleased to hear that you are satisfied with our facility and staff.We are already looking forward to welcoming you back here soon.Kind Regards,
by A verified traveler
Posted 10 Sep 2024
I like the way the beach area was set up with tiles as if it was a swimming pool
Comment from Hotel Management
11 Sep 2024 by Labranda Mares Marmaris Guest Relations, Hotel Management
Dear Maher ,Thank you very much for your great feedback on Expedia.It is such a great pleasure for us to know that you had a perfect stay with us.We look forward to your next visit at our hotel.Best regards,Labranda Mares MarmarisGuest Relations
by A verified traveler
Posted 28 Aug 2024
the property is nice but the problem of the hotel is the food wich is terrible and not sooo clean
Comment from Hotel Management
29 Aug 2024 by Labranda Mares Marmaris Guest Relations, Hotel Management
Dear Caroline , Thank you for choosing Hotel LABRANDA MARES for your recent stay in Marmaris and taking time for sharing your opinion. Feedback from our guests is very important to us as it is the only way we can improve ourselves on the way to reaching a higher level of service. Please be sure that we keep quality and hygiene very serious and are being checked monthly by Crystal and always pass with flying colors regarding food hygine. We are very pleased to hear that you are satisfied with our Hotel and location. We are already looking forward to welcoming you back here soon. Kind Regards
by A verified traveler
Posted 16 Aug 2024
A very large grand hotel, pool not big enough for the hotel, feel like a sardine on the sun beds. No cocktails served at pool bar drinks around the pool are in small cardboard cups, should be reusable plastic as the just tastes of cardboard. Our bungalow room was amazing but will not return to this hotel as for me it does not have an exciting holiday vibe more corporate.
Comment from Hotel Management
17 Aug 2024 by Labranda Mares Marmaris Guest Relations, Hotel Management
Dear Shane ,Thank you for choosing Hotel LABRANDA MARES for your recent stay in Marmaris and taking time for sharing your opinion on Expedia.Feedback from our guests is very important to us as it is the only way we can improve ourselves on the way to reaching a higher level of service.We will definitely take note of your comments and will see what can be done to improve the hotel service. The reason why we don't serve potent alcoholic drinks in our pool and beach bar is cause of health and safety reasons. Under excessive temperatures it is very dangerous to swim while under influence of potent alcohol and can lead to fatal results. Also the reason why we don't use plastic but cardboard is cause of protecting the nature and limiting the use of plastic. Glassware we also cannot use around the pool of beach cause of safety reasons.We are very pleased to hear that you are satisfied with our hotel size.We are already looking forward to welcoming you back here soon.Kind Regards,
by A verified traveler from West Orange
Posted 14 Aug 2024
Hotel is declared concordat and therefore they re not paying the cancellation amounts( more than 350 Usd) for 2 months. They re saying that the process will take long. This is unacceptable and there is no difference that stealing a money from guests.
Comment from Hotel Management
15 Aug 2024 by Labranda Mares Marmaris Guest Relations, Hotel Management
Dear Deniz ,Thank you for your review.We appreciate your feedback and consider every comment for improving our services. Your refund is still processing. We will investigate the cause or of the prolonged refund process and will try to solve is at soon as possible.We would be very happy to welcome you again at our hotel.Yours sincerely,
by A verified traveler
Posted 27 Jul 2024
Although the natural surroundings are beautiful, with the big trees, and crystal clear water for swimming, we found this hotel way over-priced for what it provides. The lobby and rooms are dated, the alcohol is very poor quality, and the noise from the entertainment had our windows shaking until midnight. Would not stay again.
Comment from Hotel Management
28 Jul 2024 by Labranda Mares Marmaris Guest Relations, Hotel Management
Dear MeaganThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The alcohol we use in our hotel are local alcoholic drinks and not imported ones. However if our guests wishes we do have imported alcohol as extra.We will forward your comment regarding loud music to our entertainment manager and see what we can do to improve our service. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 23 Jul 2024 on Hotels
by A verified traveler
Poor service for first time traveler
Posted 10 Jul 2024 on HotelsI paid for balcony but very small
And no body advised me about restaurant and second day give the hand tags
Comment from Hotel Management
12 Jul 2024 by Labranda Mares Marmaris Guest Relations, Hotel Management
Dear Khalid iThank you for choosing Hotel LABRANDA MARES for your recent stay in Marmaris and taking time for sharing your opinion on Expedia.Feedback from our guests is very important to us as it is the only way we can improve ourselves on the way to reaching a higher level of service. We are sorry you did not enjoyed the balcony in your room. During your check/in our front office staff provides all guests with verbal information about our hotel and also hands out a leaflet about our hotel facilities. As guest relations we are also available for our guests that want to get information about our hotel.We are already looking forward to welcoming you back here soon.Kind Regards,
