Ratings based on 375 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Excellent
Comment from Hotel Management
26 Nov 2024 by Sabina, Hotel Management
Hello Angela, Thank you for rating our hotel with 5 out of 5 stars. I hope to welcome you back again soon!
by A verified traveler
Posted 6 Nov 2024
Quiet
Comment from Hotel Management
7 Nov 2024 by Sabina, Hotel Management
Good afternoon Mo ling,Thank you for your review.I am glad that you enjoyed your stay and had a quiet time with us.Kind regards,Sabina, Guest Relations
by A verified traveler
Posted 16 Oct 2024
We have been to this hotel three times now and enjoy the hotel albeit maintenance work on the hotel is needed.
Comment from Hotel Management
28 Oct 2024 by Sabina, Hotel Management
Dear Moira, Thank you for taking the time to leave a review following your recent stay with us. It's wonderful to read that your always enjoy your stay at Danesfield House. The feedback given is valued as it enables us to further Improve our standards and I will ensure that your feedback is passed onto the relevant departments to see how it can best be implemented. We hope to get an opportunity to welcome you again to Danesfield House Hotel and Spa again in the near future. Kind regards, Sabina, Guest Relations
by A verified traveler
Posted 5 Oct 2024
Lovely hotel. Wonderful spa. Bedroom perfect for us. Staff super helpful and friendly.
Will be back again! Thank you
Comment from Hotel Management
6 Oct 2024 by George, Guest Relations Manager, Hotel Management
Dear Deirdre,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,George,Guest Relations Manager
by A verified traveler
Posted 22 Sep 2024
Staff didn’t offer to take luggage but helped others even though they could see I needed help
Comment from Hotel Management
22 Sep 2024 by George, Guest Relations Manager, Hotel Management
Dear Milan,Thank you for taking the time to leave feedback following your recent stay. We greatly appreciate all forms of feedback as it helps us to improve our standard of service and quality of products. I would like to apologise if you were not offered help with your bags on your departure. It is standard procedure for porters and receptionist to ask guest if they would like help. I will personally ensure that your feedback is passed along to the Front Office Manager to ensure this does not occur again. Thank you once again for taking the time to leave a review, and we hope to get the opportunity to welcome you back in the near future.Kind Regards,George,Guest Relations Manager
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 10 Sep 2024
Lovely Hotel but understaffed at breakfast. Pleasant surroundings, décor and Gardens. Spa area and pool excellent but no classes.
Comment from Hotel Management
12 Sep 2024 by George, Guest Relations Manager, Hotel Management
Dear Brain, Thank you for taking the time to leave a review following your recent stay. We greatly appreciate all forms of feedback as it allows us to improve our standard of service and quality of products. It's wonderful to read that you were able to explore the beautiful surroundings we have here at Danesfield. We do have a selection of fitness classes ranging from tai chi to aquatic activities which are available to view on the website. Thank you once again for taking the time to leave feedback following your stay and I hope to get the opportunity to personally welcome you back in the near future.Kind Regards,George,Guest Relations Manager
by A verified traveler
Posted 28 Aug 2024
Lovely rooms and location
Comment from Hotel Management
31 Aug 2024 by George, Guest Relations Manager, Hotel Management
Dear Amandeep,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,George,Guest Relations Manager
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by George, Guest Relations Manager, Hotel Management
Dear Tim,Thank you for taking the time to complete the survey and provide us feedback on your recent stay. Your comments are greatly appreciated and will be used to help us continue to improve. I will be liaising with the relevant heads of department to discuss how we can best implement your feedback to make improvements for the future. Thank you once again for your feedback, and I hope I will have the opportunity to welcome you back personally in the near future to see some of the improvements we have made. Kind regards, George, Guest Relations Manager
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by George, Guest Relations Manager, Hotel Management
Dear Lisa,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,George,Guest Relations Manager
