Ratings based on 136 Verified Reviews
4.1 Room cleanliness
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Residences at Solomon Pond, Hotel Management
Thank you for the review.
by A verified traveler
Posted 5 Jan 2025
PRO:Close to mall and public transportation.
CON: Management and staff could use training/refresher in customer service and communication skills. They were extremely rude throughout our stay right up until checkout. The manager told us daily that they were fully booked but we were still able to reserve on expedia which seemed to irritate her and the super knocked on our door on our last day to tell us it was time to go (5 min after checkout time) and wouldnt allow us to shut the door while gathering up our bags to leave.
by A verified traveler
Posted 17 Dec 2024
Good
Comment from Hotel Management
17 Dec 2024 by Residences at Solomon Pond, Hotel Management
Thank you. We are pleased to hear that you enjoyed your stay.
by A verified traveler
Posted 9 Dec 2024
They made it super easy to stay here even with after hours check in.
Comment from Hotel Management
9 Dec 2024 by Residences at Solomon Pond, Hotel Management
Thank you. We are pleased that you enjoyed your stay with us !
by A verified traveler
Posted 20 Nov 2024
Love it
Comment from Hotel Management
9 Dec 2024 by Residences at Solomon Pond, Hotel Management
Thank you for the nice review. Happy to hear that you enjoyed your stay here !
by A verified traveler
Posted 14 Nov 2024
Excellent!!
Comment from Hotel Management
19 Nov 2024 by Residences at Solomon Pond, Hotel Management
Thank you. we are very pleased to hear you enjoyed your stay here!
by A verified traveler
Posted 4 Nov 2024
The room was beautiful and the building was nice, though the bed was a little stiff and the water pressure in the shower was weak. Besides that it was a great stay!
Comment from Hotel Management
4 Nov 2024 by Residences at Solomon Pond, Hotel Management
Thank you so much for the review.
by A verified traveler
Posted 21 Oct 2024
Surprisingly large room with ton of closet space. Had a stove, fridge and microwave.
Designed for long term stay but my one night stay was a very good price (less than half the price of others).
Checked in after 8pm, the hotel sent me instructions to retrieve the room key via a lockbox in the lobby which was fine.
Room was clean and decent. Wouldn't hestitate to stay again.
Comment from Hotel Management
21 Oct 2024 by Residences at Solomon Pond, Hotel Management
Thanks for the wonderful review. I am very pleased to hear that you enjoyed your stay here !
by A verified traveler
Posted 11 Oct 2024 on Hotels
Comment from Hotel Management
11 Oct 2024 by Residences at Solomon Pond, Hotel Management
Thanks for the wonderful review. We hope that you will come and stay with us again!
by A verified traveler
Posted 7 Oct 2024
Staff wasn’t avast check in stood and waited for 20 minutes only to be greeted as if I worked there, bed was hard as a rock. Only plus was how clean my room was
Comment from Hotel Management
8 Oct 2024 by Residences at Solomon Pond, Hotel Management
Thanks for the review.