Ratings based on 975 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Clean and friendly.
by A verified traveler
Posted 16 Nov 2024
Staff very friendly and rooms are clean.
by A verified traveler
Posted 11 Nov 2024
The bed was really uncomfortable, the room had a funky smell, and while walking to the breakfast room, I saw a cockroach climbing on the wall. The staff was super nice though.
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
I am very sorry that you encountered those issues during your stay with us. I'd be happy to offer you a discount to stay with us again in the future if you are interested, but if there is anything else we can do to be of assistance, please do not hesitate to call us directly. I thank you for choosing to stay with us, and I hope you have a great rest of your day
by A verified traveler from Cashmere
Posted 9 Nov 2024
Great staff
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Thank you for choosing to stay with us!
by A verified traveler
Posted 30 Oct 2024
No water pressure, took forever to get water warm. Never hot
Comment from Hotel Management
2 Nov 2024 by GM, Hotel Management
I'm very sorry about the issues you encountered during your stay with us. I do hope you'll consider us in the future so that we may leave you with a better experience. I thank you for choosing to stay with us, and I hope you have a great rest of your day
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
2 Nov 2024 by GM, Hotel Management
Thank you for choosing to stay with us!
by A verified traveler from Fairhope
Posted 28 Oct 2024
Woman at reception was extremely welcoming and helpful
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 19 Oct 2024
Staff was very friendly.
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
I'm very glad that you enjoyed your recent stay with us, Glenn. We hope you'll consider us the next time you're in our area as well. I hope you have a great rest of your day and safe travels