Ratings based on 151 Verified Reviews
2.2 Room cleanliness
2.0 Service & staff
2.3 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2022
In Addition to the very old building, badly maintained, the staff is very unfriendly and not customeroriented at all
Comment from Hotel Management
16 Jun 2022 by Guest Relations , Hotel Management
Dear Jens,
Providing welcoming hospitality and well-maintained accommodations is imperative, so to hear that we fell short during your visit is truly upsetting. Please accept our sincere apology and know that we will use your feedback to seize all opportunities for improvement. We wish you well as your travels continue.
by A verified traveler
Posted 17 Apr 2022 on Hotels
other rhan being run down its just an older hotel in need of renovation, but my problems lie with the older man at the checkin desk , rude with the wrong attitude for customer service. if you own the place ,you should hire someone better rhan yoy for this job, not but 2 cars in hotel ,being a little nice to people , get decent reviews could change that
Comment from Hotel Management
18 Apr 2022 by mike, Hotel Management
Thank you for your recent stay at this location.
We will keep in mind your comments and ensure we do better in this manner
by A verified traveler
2 rooms were well below standard for cleanliness!!
Posted 5 Nov 2021 on HotelsThis is 2nd review that I am leaving for this old, outdated and dirty hotel since I received a 2nd request to review and my feelings for this place have not diminished after 5 days. Yes, my sister and I were traveling with a dog, a housebroken and trained nondestructive dog. We are pet owners and accidents happen and that is why you pay an extra pet fee but obviously the cleaning of the rooms is below the minimum health standards. The room reeked of disinfectant and dog urine. Spots and stains all over the carpe several were damp. Lamp shades torn. Air conditioner/heater was full of dirty lint. Wall paper was dirty in places that would not be frequently touched. Visible dirt and dust on all moldings in room. There were stains on bedspreads. The window curtains were missing hooks so they hung haphazardly. There was no 2nd lock on the room door that provides the extra security.
We requested a new room and although the room did not reek of disinfectant and urine, it still had dirty carpet with multiple stains. Dirty trim around the walls, dirty AC/ heat grill, no 2nd door lock and you could see light around most of the door.
There was supposed to be a breakfast and understandably in the time of covid these breakfasts are scaled down but nothing at all was provided. Despite the lateness of the hour after a long day of driving and sightseeing, we should have left this hotel, lost over a hundred dollars and found a decent hotel.
by A verified traveler
Posted 28 Oct 2021 on Hotels
by A verified traveler
Posted 25 Oct 2021 on Hotels
by A verified traveler
Posted 25 Oct 2021
Its a place to stay for a night, nothing spectacular about it. It was clean, had to hold handle down on toilet to flush. Coffee kit in room was old and stale tasting.
Comment from Hotel Management
28 Oct 2021 by mike, Hotel Management
Thank you for your recent stay at our location. We will try another brand of coffee in the future.
by A verified traveler
Don't
Posted 18 Oct 2021 on HotelsSorry, but it is Disgusting. Mold, Mildew or cat literbox smell. Clear water damage issues and poor maintenance. The worst experience in 45 years of traveling. Switching rooms didn't seem worth it since the whole place is worn out and it was late.
Comment from Hotel Management
22 Oct 2021 by mike, Hotel Management
Dear Sir,
We are very sorry for your recent experience. We hope to improve our housekeeping issues in the futere
by A verified traveler
Stay away
Posted 17 Oct 2021 on HotelsThis has to be the worst hotel I've ever stayed at. The man that waited on us to check in was rude you had to speak through the glass you couldn't hear him there was a phone there but it didn't work. Went into the room there were there was a hole in the wall that was patched not well. There were holes in the bedspread from cigarettes which it was supposed to be a non-smoking room. At the back of the room the ceiling must have had a major crack in it at one time that was patched poorly poorly. When you went into the bathroom the bathtub was terrible filthy and very scary. The wall of the bathtub must have had a leak behind the spigot and they cut a huge hole apparently and packed it poorly it looked terrible no mirror on the door in the bathroom but the glue was still on the door. No wi-fi they lied. The ice machine did not work much like everything else. I would never ever ever ever stay there again scary stay away there was a broken down car in the parking lot and the scooter that was tore apart on the sidewalk. When you checked out they left the drawer open at the window that you couldn't talk to anybody through because nobody was there had a sign that said drop the keys but nobody's there. A score between one and five and negative 600 stay away I can't say it enough.
Comment from Hotel Management
20 Oct 2021 by mike, Hotel Management
Dear sir,
we are very sorry for your experience .we will do our best to improve our situation
by A verified traveler
Posted 17 Oct 2021
For a $100 room it was barely acceptable. It was evident one of the rooms had a full time resident with a pile of junk on the sidewalk outside the room. Not a very safe feeling place.
Comment from Hotel Management
20 Oct 2021 by mike, Hotel Management
We are sorry for your experience. We cannot refuse service to people because they have fallen on hard times
by A verified traveler
Posted 16 Oct 2021
Although the hotel is rated 2 stars, the room was dirty, there was dust accumulated on the lamps etc.. sheets had holes, and there was 2 bugs in the bathtub. Hotel should be 1/2 a star.
Comment from Hotel Management
20 Oct 2021 by mike, Hotel Management
We are sorry for your experience and hope to improve our housekeeping staff
