Ratings based on 7 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 18 Feb 2024
Property was beautiful , right on the lake. If the property to the left by Amura could have more respectful visitors for noise I would give it a solid 5* but as mentioned partying till 4 am is not appreciated. Waterports could be improved. Sup paddle was riveted incorrectly (asked for a different paddle and given one without a top - incredibly unsafe) and watched someone essentially sink themselves due to maintenance of sups. Dangerous to those visitors who don’t know to check sup before heading out…. Please be aware that the water in shower is hard water and the only way I felt clean was when I used dawn dish soap to clean my hair. Bed should be replaced as it was a mattress with foam topper and if you slept on your side you feel the rails.. Just an observation. Didn't use the bikes but heard that they were okay. The cats and dogs were friendly- especially the cats, loved the lap cuddles… Bacalar is a gem. We are very happy we got to experience before it turns more commercial. Felt very safe in town and enjoyed all the town offered. All in all the property and the management were amazing, a few kinks but for the price we paid the value was on point. I hope this helps anyone who has chosen to visit Yayum, and I look forward to visiting bacalar in the future.
5 out of 5
by A verified traveler

Posted 17 Jan 2024
This place was amazing in many ways. We stayed 3 nights inside Cocodrilo and it wasn’t anything short of amazing. Very nicely made with natural rock floors and walls and plenty of windows to embrace the beauty of the lagoon and nature around you.
5 out of 5
by A verified traveler

Posted 16 Sep 2022
Great service, clean, and beautiful views!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2022 on Hotels
4 out of 5
by A verified traveler

Posted 28 Jun 2023
El lugar es hermoso, puedes ver el atardecer, amanecer, nadar en la Laguna a la hora que quieras, el lugar es lo más wow, solo considera que si te quedas en la casa que da a la Laguna, a lado hay un club de playa y hay música a todo volumen (eso me tocó la noche de un sábado) está increíble el lugar, lo recomiendo muchísimo
Comment from Hotel Management
3 Jul 2023 by Alberto (Staff), Hotel Management
Muchas gracias por tu visita Paulina! Te esperamos pronto.
5 out of 5
by A verified traveler

Posted 21 Jun 2023
El lugar es muy muy bonito, super tranquilo, justo frente a la laguna tienes acceso directo, un lugar para relajarse y disfrutar la naturaleza, muy recomendable, sin duda volveremos. El personal super amable y muy atentos.
Comment from Hotel Management
3 Jul 2023 by Alberto (Staff), Hotel Management
Muchas gracias por tu visita Guadalupe! Te esperamos pronto nuevamente.
5 out of 5
by A verified traveler

Lugar para ver amaneceres increibles

Posted 12 Jun 2023 on Hotels
El lugar Genial!!!!, super recomendable, centro y restaurantes cerca, los servicios acorde a lo solicitado, Aire acondicionado solo en recamara es por eso que le puse una barra menos del 100% pero todo excelente
Comment from Hotel Management
3 Jul 2023 by Alberto (Staff), Hotel Management
Muchas gracias! Te esperamos pronto de nuevo!