Ratings based on 24 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jul 2024
Un lugar tranquilo con una muy rica oferta gastronómica. Está ubicado en un sitio visualmente acogedor y lleno de belleza natural. Me hubiera gustado estar un poco mas de tiempo para realizar más actividades. El concepto del hotel está basado en un muy interesante modelo ambiental y arquitectónico.
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Amazing property with great philosophy and application. Enjoyed it a lot.
Comment from Hotel Management
12 Apr 2024 by Cannúa team, Hotel Management
Thank you for your review. It was a pleasure to have you in Cannúa and you are always welcome back!
5 out of 5
by A verified traveler from Bronx

Posted 26 Aug 2023
Comment from Hotel Management
10 Oct 2023 by Recepción cannúa, Hotel Management
Garcias por su valoración, esperamos tenerlos de regreso en nuestro hotel.
5 out of 5
by A verified traveler

Posted 20 Aug 2023
The staff is amazing! The food is incredible. The accommodations are spectacular. This is a must stay. Be sure to take the permaculture tour as well. Honestly the food is better then the best restaurants in Medellin.
Comment from Hotel Management
10 Oct 2023 by Recepción cannúa., Hotel Management
Thank you so much for your comments and recommendations to others to take permaculture tour. Hope you come back to Cannúa to enjoy the amazing views and mountains we have in this part of Colombia.
2 out of 5
by A verified traveler

It's Fair..

Posted 29 May 2023 on Hotels
It's a Fair hotel. It's more of a eco-friendly story than a good hotel . It's quite expensive for the experience.
Comment from Hotel Management
29 May 2023 by Re, Hotel Management
Dear Jose, we are sorry that you were less than satisfied with your experience in Cannúa. We wish that we could have known during your stay what was less-than-standard in order to try and correct the issue. For example, we noticed that you did not participate in either of the experiences included in your reservation (Permaculture nor the historic guided hike), nor did you choose to participate in any of the various offered tastings and experiences that are on-site nor those close by in the area. We strive to offer an incredible experience to our guests from our handmade furniture, to the quality of our mattresses and pillows, to the high-end and locally crafted products we use in our bathrooms. We expect a lot from ourselves, which has allowed us to generate so many positive experiences. We noticed that you commented about the prices. We regularly review our costs and our prices are competitive to lower than comparable stays in the region and in Colombia. We do hope that you give another chance to return to Cannúa and take full advantage of everything included in your stay!
4 out of 5
by A verified traveler

Posted 14 Oct 2022 on Hotels
Comment from Hotel Management
24 Oct 2022 by Review, Hotel Management
Thanks for staying with us and your review
5 out of 5
by A verified traveler

Amazing.

Posted 11 Aug 2022 on Hotels
was so amazing. Philosophy of the lodge, service, food… can’t say enough good…
5 out of 5
by A verified traveler

Posted 27 Apr 2022
Amicable
Comment from Hotel Management
3 May 2022 by Brian - Admin, Hotel Management
Muchas gracias por quedarse con nosotros, para nosotros fue un placer. Los esperamos de nuevo!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2022
5 out of 5
by A verified traveler

Posted 15 Feb 2022
We honestly did not expect Cannua to be as amazing as it was! We expected a nice property with decent food and facilities, but what we got was above and beyond! 1st class customer service, all staff are absolute pleasure to deal with, property is stunning and aesthetically and architecturally fascinating. The story behind the place is inspiring - be sure to take the permaculture tour! Owners are great people. Food is on another level. We count ourselves lucky that we discovered the place early and before it becomes too popular and always booked out, which we are sure it will! Our deep thanks to the owners for creating such a wonderful place.