Ratings based on 981 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Breakfast was great with variety of options. Fernando in front desk was very supportive. Location and wifi were acceptable.
Comment from Hotel Management
25 Nov 2024 by Hotel Management, Hotel Management
Esteemed Saman,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Roberto, Hotel Management
Dear Janeth,We appreciate your valuable comments, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.
by A verified traveler
Posted 20 Nov 2024
Staff were so kind and welcoming. The resort is packed with multiple options for dining, activities and more. Will definitely return at my next visit to beautiful Puerto Vallarta
Comment from Hotel Management
25 Nov 2024 by Roberto, Hotel Management
Dear William, We appreciate your valuable comments, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.
by A verified traveler
Posted 16 Nov 2024
We absolutely LOVED staying at this resort. We were so impressed with the friendly and helpful staff. Thank you for an amazing time. We will be back!!
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mr Steve,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
by A verified traveler
Posted 14 Nov 2024
by A verified traveler from Tucson
Posted 11 Nov 2024
You’ll be charged $25 USD per night for resort fees but can only use the spa facilities ONCE per stay free of charge. I stayed five days got charged $125 dollars and was given a coupon for two for ONE hour to use spa with reservation. If you consume $25 or more on their restaurants per day they’ll give you a $25 credit but on a day when you don’t eat at their restaurants you don’t get the credit. If one of the reasons you book this resort is to use the steam room, sauna, jacuzzi, or cold plunge everyday on your stay you need to know this.
Comment from Hotel Management
14 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mrs Viviana,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
by A verified traveler
Posted 8 Nov 2024
The place was beautiful. The staff was attentive and kind. The food we ate there was wonderful.
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mrs Caroline,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
by A verified traveler
Posted 6 Nov 2024
The hotel is obviously dated, but that only adds to the atmosphere. The staff is extremely kind and caring. The rooms are clean and recently updated. Other renovations are also happening (not a single bother for guests) so I am excited to come back next year and see the changes.
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
Esteemed Feben,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
by A verified traveler
Posted 6 Nov 2024
Las instalaciones estan muy bien disenadas, el espacio es el adecuado: magnifica vista al mar desde el restaurante. Jacuzzi al aire libre limpio, grande.
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
Estimada Srta Irma,Agradecemos sus valiosos comentarios, esperamos que su estadía en Marriott Puerto Vallarta Resort & Spa haya sido gratificante, esperamos verla pronto.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mr Mohammad,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
