Ratings based on 982 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
I called and was told there was a Keurig in my room so I bought some pumpkin spice coffee pods for my daughter and myself and there was only a boiling kettle and coffee teabags. Also, I think maybe a Nespresso (better quality) in the lobby
Couldn’t find a decent cup of coffee on the whole property
Comment from Hotel Management
28 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for staying with us and your feedback. Apologies for the mis-communication regarding the Keurig (which we originally had prior to the renovations). We look forward to welcoming you back to the Sanctuary Beach Resort.
by A verified traveler from Merced
Posted 25 Nov 2024
A great place to relax. And since they renovated, the rooms are excellent. Less than a block to the beach from most rooms.
Comment from Hotel Management
26 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for the wonderful review! We look forward to welcoming you back to the Sanctuary Beach Resort again.
by A verified traveler
Posted 20 Nov 2024
Very peaceful.
Comment from Hotel Management
26 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for staying with us. We appreciate the review! We look forward to welcoming you back to the Sanctuary Beach Resort again.
by A verified traveler
Posted 18 Nov 2024
The coastal view room has little view to the coast, but instead, the deck is facing to public areas
Comment from Hotel Management
18 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for staying with us. We appreciate the review! We look forward to welcoming you back to the Sanctuary Beach Resort again.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for staying with us. We appreciate the review! We look forward to welcoming you back to the Sanctuary Beach Resort again.
by A verified traveler
Posted 11 Nov 2024
The upgrades on the property take it from a 4 star experience to a 5 star
Comment from Hotel Management
15 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for staying with us and the wonderful review! We look forward to welcoming you back to the Sanctuary Beach Resort again.
by A verified traveler
Posted 10 Nov 2024
Beautiful beachfront location. The ocean front rooms had beautiful amenities and are worth the upgrade. We also loved the bonfires on the beach. Amazing place. We would love to stay again.
Comment from Hotel Management
15 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for staying with us and the wonderful review! We look forward to welcoming you back to the Sanctuary Beach Resort again.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for staying with us. We appreciate the review! We look forward to welcoming you back to the Sanctuary Beach Resort again.
by A verified traveler
Posted 2 Nov 2024
Beautiful sunset and ocean view
Comment from Hotel Management
8 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for staying with us. We appreciate the review! We look forward to welcoming you back to the Sanctuary Beach Resort again.
by A verified traveler
Posted 30 Oct 2024
They have a restaurant on site, but not to our liking. Not many restaurants in the area, so we had to travel 20-30 minutes for a decent meal.
Comment from Hotel Management
30 Oct 2024 by Guest Experience Team, Hotel Management
Thank you for staying with us and your feedback. We apologize that the restaurant was not to your liking. We will pass this feedback along to the restaurant and to contact you for more information. We look forward to welcoming you back to the Sanctuary Beach Resort.
