Ratings based on 595 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
The whole place is under construction and is a mess. They first sent me to the third floor to a room that was totally destroyed stunk and had garbage in it. And there is no breakfast!
by A verified traveler
Posted 20 Dec 2024
Good
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 21 Nov 2024
Great ppl
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Great
by A verified traveler
Posted 11 Nov 2024
There is no breakfast as advertised. Or coffee. They have a coffee pot in the lobby area where you check in but there is always cold coffee in it.
by A verified traveler
Posted 11 Nov 2024
There is not breakfast at the hotel. They are under renovations. I understand that makes it hard. But they have a coffee pot sitting in the lobby that never has hot coffee in it. If you’re not going to serve breakfast as advertised than you need to at least have hot coffee.
by A verified traveler
Posted 7 Nov 2024
Was given wrong room. Reserved king got 2 full beds. Rooms had no towels or eash clothes. Toiletries only partially full. No phone in room to call desk had to use cell phone. It took 30 min to get them. 10p men doing construction work kncked on our our door to look for a source of leak from another room .No breakfast provided as stated
Pool was not open and looked dirty.
towels
Comment from Hotel Management
7 Nov 2024 by Wingate Staff, Hotel Management
We'd like to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% guest satisfaction but at times, we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest's stay. We'd certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time you are in the area. Until then, wishing you the best in your travels and endeavors
by A verified traveler
Posted 31 Oct 2024
Shower didn't work properly. Bed was uncomfortable. TV froze all the time.
Comment from Hotel Management
31 Oct 2024 by Wingate Staff, Hotel Management
We'd like to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% guest satisfaction but at times, we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest's stay. We'd certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time you are in the area. Until then, wishing you the best in your travels and endeavors
