Ratings based on 399 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Everything was great! Just low staff and they looked they were overworked. I hope they get well paid more than the local minimum
Comment from Hotel Management
12 Dec 2024 by Hacienda Juanita, Hotel Management
Thank you for valuing our work. We do our utmost to bring an excellent service.
by A verified traveler
Posted 8 Dec 2024
Recibimos un trato muy cálido y especial de parte del staff. Excelente lugar para una escapadita fuera de la rutina. La habitación era acogedora y los alrededores muy hermosos y bien cuidados. Definitivamente, volveremos y recomendaremos.
Comment from Hotel Management
9 Dec 2024 by Hacienda Juanita, Hotel Management
Nos agrada saber que disfrutó de su estadía. Esperamos poder atenderle nuevamente en el futuro.
by A verified traveler
Posted 29 Nov 2024
xxx
Comment from Hotel Management
30 Nov 2024 by Hacienda Juanita, Hotel Management
Gracias por alojarse con nosotros!
by A verified traveler
Posted 26 Nov 2024
Best location to retreat and connect with nature.
Comment from Hotel Management
27 Nov 2024 by Hacienda Juanita, Hotel Management
Thank you for your recommendation, it was a pleasure to serve you.
by A verified traveler
Posted 25 Nov 2024
Everything clean and beautiful . Excellent place to rest and enjoy the nature .
Comment from Hotel Management
25 Nov 2024 by Hacienda Juanita, Hotel Management
Thank you for your visit and recomendation.
by A verified traveler
Posted 24 Nov 2024
La paz y conexión con la naturaleza fue algo demasiado espectacular!
Comment from Hotel Management
24 Nov 2024 by Hacienda Juanita, Hotel Management
Nos alegra saber que disfrutó de su estadía. Esperamos poder atenderle nuevamente en el futuro.
by A verified traveler
Posted 16 Oct 2024
Amazing hotel
Comment from Hotel Management
16 Oct 2024 by Hacienda Juanita, Hotel Management
Miosotis thank you for choosing us for your stay. We look forward to seeing you again.
by A verified traveler
The best
Posted 9 Sep 2024 on HotelsIt is the best place in the world, that's all I can say, the experience was magical.
Comment from Hotel Management
9 Sep 2024 by Hacienda Juanita, Hotel Management
We are very pleased to know you enjoyed your stay at our hotel. We hope to serve you again in the future.
by A verified traveler
Posted 25 Aug 2024
The staff was very helpful, especially Ivelisse, Owen and Joy. We had an issue with the room and Ivelisse diligently made the arrangements to move us to another room. Rooms are cool and they have some rooms with air conditioning and others with no air conditioning, but all of them are comfy.
Comment from Hotel Management
26 Aug 2024 by Hacienda Juanita, Hotel Management
Mariano, we are very glad you had a pleasant experience during your visit to our hotel. We hope to see you again in the future.
by A verified traveler
Posted 8 Aug 2024
Comment from Hotel Management
9 Aug 2024 by Hacienda Juanita, Hotel Management
Gracias por su visita, encantados de haberle recibido.
