Ratings based on 11 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jul 2024
Beautiful property located in a convenient location. The property was well equipped with all that we needed to enjoy a comfortable stay.
There was an instance that the owner turned up at the door at night unannounced. Although he was there to fulfill a genuine request that we both had agreed on, There was no comminication with us on when he would turn up to execute. This could have been done with clear and prior communication and agreement. This is what you least expect when on holiday.
Comment from Hotel Management
31 Jul 2024 by Marina View Apartment on the Maribyrnong River, Hotel Management
Thank you for the kind review. Yes, an extra bed for an extra guest was suddenly requested to be made up so I arrived to do so around 6.30 at night so as not to disturb guests later in the evening. It is not our practice to do so. Our usual guests book online for the number of guests staying and the entire apartment is prepared before their arrival. The daughter was coming over from Hong Kong so it was definitely pre-planned in advance. There was no communication with us before the reservation was made or at the time of check-in. It was requested the day after arrival. This could have been done with clear and prior communication and agreement. This is what you least expect when guests book for the standard 2 guest and then invite other people to stay without the beds having been made up prior to check in. Yes, better communication is needed to avoid this type of situation in the future which most mature travelers are aware of. Sadly not in this case. All the best, Paul and Marcela
by A verified traveler
Posted 12 Feb 2022 on Wotif
Had to pick up keys from owner then go thru my life story before he handed them over, place was provided with parking. But without warning I was kicked out as I parked in the garage ? Absolute axxholes live there , owner stalks from the lake.
Comment from Hotel Management
12 Feb 2022 by Owner of Marina View Apartment, Hotel Management
The guest decided to park his chopper motor bike in the underground car park and remove his registration plates which was noted as a security breach if damage occurred to other vehicles or property was stolen from cages (which has occurred) and in that case the CCTV security cameras could not identify the helmeted rider or motorbike. The guest was asked to leave due to this suspicious behavior breaching the building's security policy (he is unknown to the Body Corporate ad he is not a resident or a lease holder). The guest also decided to join 2 small beds together without bed linen, took pillows from the wardrobe without pillow cases and made himself up a makeshift double bed with a blanket as a sheet and decided not to sleep in the properly made up double bed. Overall not the type of guest we have stay at the apartment.
by A verified traveler
Posted 25 Jan 2022 on Wotif
Two things the owners can take into account 1) Please provide linens/bedding material for both the bedrooms. We booked the two-bedroom apartment for a reason but only one bedroom had linens, the other had no sheets, pillow, or blankets. A full cleaning fee was charged for cleaning (half) linens.
2) Please charge the cleaning fee online as some people do not prefer carrying cash.
Otherwise, the apartment was well equipped and we had a good stay.
Comment from Hotel Management
25 Jan 2022 by Marina Apartment, Hotel Management
You booked as a couple, I verified this with you. Per extra person is $40.00. You allowed one of you friends to stay over and use a bed without linen. What a pig! You left the apartment in a disgusting state, You probably need servants like in India. This is not a serviced apartment. Our policy is stated up front that the kitchen is to be left neat and tidy. You left it like a pig sty. You are filthy pigs. Never come back. Expedia do not charge for cleaning. Get your facts correct and never return. We don't accommodate animals like you two with putrid pots and pans, cutlery and plates. Please find a pig farm for your next stay. Thank you
by A verified traveler
Posted 28 Jul 2020 on Hotels
by A verified traveler from HOPE ISLAND AUSTRALIA
Posted 19 Jul 2019
Great convenient location to showgrounds and more. Restaurants and Aldi's supermarket close. Quiet location with good river view and walks.
Comment from Hotel Management
19 Jul 2019 by Paul Thomas, Hotel Management
Hi Byron,
Thanks so much for your review.
And a huge thanks for taking care of the apartment, hardly seemed like you were there.
Welcome back anytime.
Cheers, Paul and Marcela
by A verified traveler from Kuala Lumpur
Posted 9 Jun 2019
Awesome view of Maribyrnong river, with a homely and comfy feel. Home away from home, great for a short escape. Hosts were excellent. It's also in a nice suburb. Just a plain simple 10/10 experience.
Comment from Hotel Management
10 Jun 2019 by Paul and Marcela, Hotel Management
Hi Jason,
Thank you for your lovely review, very much appreciated.
Warmest regards, Paul and Marcela
by A verified traveler
Posted 4 Mar 2019 on Hotels
Fantastic apartment with all the amenties you need.
Neat, tidy, spacious and very comfortable apartment!
Thanks Paul
Comment from Hotel Management
6 Mar 2019 by Marina View Apartment on the Maribyrnong River, Hotel Management
Hi Kushal, thanks so much for choosing us for your parents in law to stay at Marina View Apartment. It was a pleasure to be your hosts, Paul and Marcela.
by A verified traveler
Posted 24 Jun 2018 on Hotels
by A verified traveler
Posted 7 May 2018
Beautiful apartment in a great spot
by A verified traveler
Marina View
Posted 16 Apr 2018 on HotelsWe only stayed one night but were lucky the weather was balmy and we were able to enjoy dinner and drinks on the balcony till late. A beautiful view, extremely quiet. Good location with Aldi and restaurants very close. A bit tricky to find at first and the streets are narrow with many cars parked either side, like a lot of modern estates. Well equipped if you were wanting to cook for your self.
Comment from Hotel Management
7 May 2018 by Marina View, Hotel Management
Thanks Dalores, very nice review. As for the street being full of cars, yes most of the time it's like that but luckily the apartment comes with a secure underground car space. I have to agree with you that the view is truly beautiful during the day and at night.
