Ratings based on 89 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Definitely not a suitable business hotel
Posted 4 Feb 2019 on HotelsStaff was very nice allowed us having dinner after close time at 8PM. However, we travelled for business and this is not a right choice for it.
I booked 5 weeks in advanced and got a disabled room with explanation this is the only available room. After several discussion with receptionist they change the room for me, but at first glance they don't have any other room. The 2nd room I got was much bigger, but heating system was generating noise so had to turn it off. room was very cold then. Wi-Fi is available only is certain places, I didn't have Wi-Fi coverage in the room nor in the restaurant.
by A verified traveler
Posted 25 Sep 2018
by A verified traveler
Posted 28 Aug 2018 on Hotels
by A verified traveler
Give us your money and leave quickly
Posted 2 Jul 2018 on Orbitz
Pros: NOTHING
Cons: They should not be in the hospitality business at all.Please take this hotel off your site.
We arrived at the hotel at 11.45pm after driving on an extremely long road, winding its way around mountain sides. There were no signs except for one on the unlit winding road.
We were told that we had to leave by 10.00 am as the rooms had to be cleaned for the new occupants. Having travelled all over the world, we had never encountered such a need to leave by 10am -- apparently it was hotel policy! We could raise the issue with the duty manager next morning. We did!. We were told by her that we had to leave as they had to clean the rooms. I suggested that they could clean the rooms numerically before and after ours, viewed in numerical order. No, they had to clean in that order said the duty manager. I told her it was not rocket science to skip a room and come back later... but it was lost on her. We did leave just after 10.00 am
ORBITZ, you failed to vet or determine the quality of this hotel. We were disappointed and you are just as much responsible for offering this unfriendly and bad hotel. Hospitality = 0 marks out of 100.
by Grzegorz
Posted 29 Jul 2017 on Hotels
the hotel is located at the top of the mountain. Very nice views. Must be perfect place for winter skiing.
by Zlatko
Posted 29 Aug 2016 on Hotels
by Florin
Posted 20 Jul 2015 on Hotels
by A verified traveler
Posted 15 Aug 2014 on Hotels
Recommended
for Everyoneby A verified traveler from Cirencester
It doesn't get better than this!
Posted 30 Jul 2014Great Setting, really peaceful. Very well maintained. Exceptional staff. A great find. In fact I don't know why I'm reviewing this place as I don't want others to discover it!! It really doesn't get better than this
by hans
Posted 1 Nov 2012 on Hotels
great fall place with great spa and gymn. sister hotel was awesome.
