Ratings based on 547 Verified Reviews
3.0 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Convenient location, but dated room
Comment from Hotel Management
4 Jan 2025 by Manager, Hotel Management
Hello Karen, We appreciate your feedback regarding our convenient location. Your input on the room is valuable to us as we continuously strive to improve our guest experience. If you require further assistance or have any additional comments, please feel free to share them.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello ARJUN,We are thrilled to hear you had a wonderful experience with us! We look forward to welcoming you back soon for another enjoyable stay.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello Victor,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
by A verified traveler
Posted 6 Dec 2024
Great
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello Victor,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you had a great stay. If you have any further comments or suggestions, please feel free to pass them along for our consideration.
by A verified traveler
Posted 30 Nov 2024
.
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Michelle, We appreciate your feedback and apologize for any inconveniences faced during your stay. Guest satisfaction is important to us, and we will address the issues you've brought to our attention internally for improvement. Thank you for sharing your experience with us.
by A verified traveler
Posted 27 Nov 2024
Front desk was very nice and helpful.
I would say expect what you would for a motel. Not really the cleanest place, could’ve been a lot worse though. The shower was all marked up and in pretty rough shape. Floor was dirty, but didn’t see any bugs. Didn’t get to see what they had for breakfast but the lobby/breakfast area was very clean
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Nathan, We appreciate your feedback and are pleased to hear about your positive experience with our front desk staff. We value cleanliness and will address your comments with the appropriate teams for improvement. Your insights are invaluable in maintaining and enhancing our guest experience.
by A verified traveler
Posted 4 Nov 2024
Very poorly kept. Rude employees.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Jesse, We apologize for any inconvenience you may have experienced during your stay. We value all guest feedback and will address these concerns with our team. Thank you for bringing this to our attention and we hope to have another opportunity to welcome you back in the future.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Thomas, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 26 Oct 2024
Went to the caves and waterfalls, great location for this motel
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Daniel,We're delighted to know you enjoyed the nearby caves and waterfalls during your stay at our motel. We strive to provide a central location for our guests to explore the beauty of our surroundings. Your appreciation motivates us to continue offering a convenient base for your adventures.
by A verified traveler
Posted 16 Oct 2024
Room was clean, comfortable
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Robin,We are pleased to hear that you found your room clean and comfortable during your stay. Your comfort and satisfaction are our top priorities, and we appreciate your feedback.
