Ratings based on 437 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Lovely building, new owners who were very welcoming. It is quiet but walkable to sea front.
by A verified traveler
Posted 23 Sep 2024
While i understand there is an off season of margate, I was shocked to learn that the restaurant and bar was not operational, put a hamper on our morning and evening. Secondly the rooms were a bit dusty and so overly hot and being on the road opening the window made the room completely noisy for sleeping or unbearably hot to sleep in. The hotel though did off wonderful views and was in a great walkable area to all of old town Margate.
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Danni, Hotel Management
Thank you for your review!
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Danni, Hotel Management
Thank you for your review! Apologies you was unhappy with your stay.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
4 Sep 2024 by Danni, Hotel Management
Thank your for your review!
by A verified traveler
Posted 26 Aug 2024 on Hotels
The staff members we met were pleasant and friendly. The bed was super comfy and best pillows ever - however the place wasn’t entirely clean - the toilet sounded like it was flooding and we couldnt close the toilet door to eliminate the noise at trying found out the toilet door handle was hanging off. Told staff but nothing was done about it. Bin in bathroom couldn’t be used so for sanitation we had to use other in room which wasn’t ideal.
Comment from Hotel Management
4 Sep 2024 by Danni, Hotel Management
Thank you for your feedback! All concerns have been passed onto management and maintenance. Apologies you was unhappy with your stay.
by A verified traveler
Posted 26 Aug 2024
My bedding in room 11 was covered in old blood and what looked like urine as there was a yellow stain on it
by A verified traveler
Posted 26 Aug 2024
Ok , room very small
Comment from Hotel Management
26 Aug 2024 by Danni, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 25 Aug 2024
Lovely little hotel, our 2nd stay and will definitely be back
Comment from Hotel Management
26 Aug 2024 by Danni, Hotel Management
Thank you for your review! Hope to welcome you again soon.
by A verified traveler
Posted 25 Aug 2024 on Hotels
There are lots of things that need to be considered here, from the cleanliness to the management of niggles and problems. Lots of smaller issues that made for a not pleasurable stay.
Comment from Hotel Management
26 Aug 2024 by Danni, Hotel Management
Thank you for your feedback! Apologies for any issues you had with your stay.
