Ratings based on 152 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
by A verified traveler
Posted 22 Sep 2024
the property is very old. then they tell u they will leave breakfast emenities. they left 2 boxes of cereal. no milk or anything.
the tiles are falling off in the bathroom.
chain on the door ripped off.the tiles on the ceiling are screwed over the bed.i was hoping it wasnt gonna rain cause i was afraid i would have been leaked on. i would not recommend thia to anyone. and actualy i would like my money refunded..
Comment from Hotel Management
23 Sep 2024 by Becky Fronckowiak , Hotel Management
I do apologize that you did not enjoy your stay, yes the property is old. It’s not hard to tell from the photos online that it is an old building. I do apologize if there was no milk, but if I would have received a call, I live less than five minutes away. I could’ve brought you anything you needed, and I do apologize about the tiles that are falling off. We did pick them up and put them back on once we noticed upon your check out we don’t keep the chains on the doors anymore as everything’s deadbolts. Yes, the tile above your head was screwed that’s because when we were having the telephone company install Wi-Fi somebody’s foot went through our ceiling , it does not garnish that if it rains will be leaked on because there is a roof that’s very well taken care of above those rooms. I wish you would have called me so I could’ve offered you something better to your liking or try to fix anything that was unaccommodating to you as my numbers posted everywhere . But I do not believe that any of this garnish is your money being refunded as you stayed the entire time with no phone calls or complaints until the following evening again I apologize that she did not enjoy your stay. Have a nice day.
by A verified traveler
Posted 18 Sep 2024
Front desk very helpful with a question I had before checking in
Comment from Hotel Management
23 Sep 2024 by Becky Fronckowiak , Hotel Management
Robert, I am so happy that the front desk was very helpful to answer. Question you had with checking in.
by A verified traveler
Posted 28 Aug 2024 on Hotels
by A verified traveler
Quaint but disappointing
Posted 26 Aug 2024 on HotelsOur overnight stay was at best semi-comfortable and overpriced for the room.
The room was musty on entry. Tile was missing on the bathroom walls and there was mold on the tub. The brights side was the shower was hot and bed was comfortable. The view from outside was pleasant. There was no office or anyone available to assist a guest. I’m being very generous to rate my stay at 3 stars
by A verified traveler
Posted 12 Aug 2024
We didn't actually stay because we went elsewhere. I could deal with the decrepit state of the room, furniture, carpet, bathroom, etc. even the smell. just can't stay in a room with a filthy toilet. There I draw the line. Plus the whole atmosphere was creepy. Save yourself the time and money.
Comment from Hotel Management
19 Aug 2024 by Becky Fronckowiak, Hotel Management
Guest was refunded for not staying, but didn't call or give us a chance to rectify situation or move them to a better unit or tell us about the conditions we only found out when they left a review.
by A verified traveler
Posted 9 Aug 2024
I am not one to give bad reviews to businesses. I'd rather keep quiet and mind my business but my experience with this motel was terrible to be quiet.
The appearance was quite neat but in reality the bedsheets smelt like it was not washed. I had a terrible allergy reaction on my skin that made me sit up all night long. I had to go my car to sleep. They need to rip off the dirty carpets. The smell was aweful.
Comment from Hotel Management
19 Aug 2024 by Becky Fronckowiak, Hotel Management
You stayed with us in 2 rooms never called us but on camera I did not see you stay in your car, I'm sorry this was unpleasant experience for you but again we could've moved you to something better and more suitable for you the carpets are new they were stayed from the very obvious driveway repairs. And again for someone not willing to make bad reviews you didn't give us a chance to fix it, neverminded the next morning when my staff went to clean rooms and were shocked by the condition the rooms were left by you after leaving , Food all over the floors .
by A verified traveler
Posted 4 Aug 2024
N/a
by A verified traveler
Posted 27 Jul 2024
Stayed one night while traveling.
by A verified traveler
Posted 25 Jul 2024
Avoid at all costs. This place looks abandoned, is run down, dirty, smelly, etc. It is a remote check-in facility, so you never actually talk to anyone. Fair warning - the only other places to stay in Margaretville are owned by the same company, so I imagine they are in similar condition.
Comment from Hotel Management
26 Jul 2024 by Becky Fronckowiak- Manager, Hotel Management
and foremost, it is not abandoned is not dirty or smelly yes, it is a remote check in facility which tells you within minutes of your booking so if you don’t like that, we can cancel it and if you call you get to talk to somebody and we do own portions of Margaretville, but we are not the only places to stay in Margaretville
