Ratings based on 275 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Aug 2024 on Wotif
A staff member was quite rude as we needed clean sheets. Staff member made comments such as, “do not let this happen again.” “what are you thinking, no matter where you go you will not get a service like that from any accommodation.” “You’ve been here one night, no one is going to do that for you after one night at any accommodation.” I’ve stayed in previous accommodation where we’ve accidentally spilt something or needed extra this or that and they have been so understanding and accommodating. Key word ACCOMMODATING to US as GUESTS in THEIR SERVICE. I apologised for spilling something and needing fresh sheets but the way we were spoken to was not nice. My partner and I felt like an inconvenience asking them for a service, like we had to walk on egg shells in our room and was spoken to in a way like I was getting a lecture from my parent. This made my partner and I very uncomfortable. Overall, the accommodation itself was lovely and well kept but the customer service from this staff member was not necessary.
by A verified traveler
Posted 18 Jun 2024
Enjoyed a lovely stay at the property. It's conveniently located in town such that there are plenty of dining options and easy access to shops and supermarkets nearby. Property itself was comfortable with available plates and glasses for one's use.
by A verified traveler
Posted 9 Jun 2024 on Hotels
by A verified traveler
Posted 27 May 2024 on Wotif
Good size and comfortable bread. Liked being able to cook own breakfast. TV quality was poor in pixels and Wi Fi Router was not optimal. Netflix dropped out frequently.
by A verified traveler
Posted 25 Feb 2024 on Wotif
by A verified traveler
Posted 1 Feb 2024
Awesome
by A verified traveler
Posted 10 Jan 2024 on Hotels
by A verified traveler
Posted 5 Dec 2023 on Wotif
by A verified traveler
Posted 24 Oct 2023 on Wotif
The room was old and dirty. The room needs a major update and cleaned thoroughly. Dead flies on windowsills and curtains that haven't been washed for a long time.
by A verified traveler from Fisher
Posted 28 Sep 2023
American lady at reception was awesome. Welcoming, informative, accommodating and helpful. Went the extra mile. The apartment was also excellent and very well appointed. Quite luxurious. More than we were expecting.
