Ratings based on 1,389 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Sea view. Convenient location. Friendly staff. Great breakfast but all guests were complaining about their back hurting due to old mattresses.
Comment from Hotel Management
7 Dec 2024 by Victor Villar, Hotel Management
Dear Mercedes,Thank you very much for sharing your lovely comments. We are delighted that you had an amazing time with us. We are so pleased to hear that you enjoyed the facilities and that you found the service to be excellent and the staff very helpful. This is the best motivation we can receive!Regarding the matresses, we do have a topper to put on top to feel softer, so I feel sorry we couldnt done this for you while in the hotel. For any future stay, Please note you can always request it. We hope to see you again on many more occasions.With kind regards,Velika Charvatova
by A verified traveler from Rotterdam
Posted 29 Nov 2024
We stayed in a junior suite with a private jacuzzi facing the beach, it was awesome.
Personel is also very kind, especially those working at the bar.
Comment from Hotel Management
7 Dec 2024 by Victor Villar, Hotel Management
Dear Maureen,Thank you very much for your wonderful review! It makes us happy to read such a great review about our hotel and our professional and friendly team.We will be delighted to welcome you back soon for another great experience at our hotel.Best regards,Velika Charvatova
by A verified traveler
Posted 23 Nov 2024
Beautiful property! The service from everyone was outstanding and the views from our balcony were incredible. The rooms were very clean, but appeared a little tired. They could use an update. Otherwise I would highly recommend this hotel and look forward to going back in the future.
Comment from Hotel Management
23 Nov 2024 by Victor Villar, Hotel Management
Dear Monica,Thank you very much for sharing your lovely comments. We are delighted that you had an amazing time with us. We are so pleased to hear that you enjoyed the views from your balcony and that you found the service to be excellent. This is the best motivation we can receive!We hope to see you again on many more occasions.With kind regards,Velika Charvatova
by A verified traveler
Posted 25 Oct 2024
The only thing going for the hotel at the moment is the fantastic staff . Helpful, friendly and hard working.
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Thank you very much for your lovely review! We hope to see you back at The Hotel Guadalpin Banus soon! Best wishes,
by A verified traveler
Posted 22 Oct 2024
Beautiful view, comfortable bed and room, professional and kind staff.
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Dear Fariba,Thank you for your high rating of our hotel.Best regards,
by A verified traveler
Posted 20 Oct 2024
Excellent, helpful porters and reception staff.
Hotel very tired looking internally & externally. Main restaurant was not operating so B/fast was served in what doubles as a bar. Had to change room after two nights due to an unspecified water problem. Will not go back.
Comment from Hotel Management
7 Nov 2024 by Victor Villar, Hotel Management
Thank you Roger!.Thank you for your comments and your undertanding the situation we are suffering now. We are looking forward to welcome you at the Hotel.With kind regards,
by A verified traveler
Posted 17 Oct 2024
The reception from the front desk was great friendly efficient personable
Thank you 🙏
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Dear Patricia,Thank you for your high rating of our hotel.Best regards,
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Blanca Vidal, Hotel Management
Dear Susanne,Thanks for your high rating.With kind Regards,
by A verified traveler
Posted 20 Jun 2024
Excellent service & location
Comment from Hotel Management
30 Oct 2024 by Victor Villar, Hotel Management
Thank you Husam!.We are looking forward to welcome you at the Hotel.With kind regards,
