Ratings based on 963 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
This hotel was very clean with pleasant helpful staff. They provide a good breakfast. The safe didn’t work in our hotel which was very frustrating and inconvenient.
Comment from Hotel Management
18 Sep 2024 by GM, Hotel Management
Dear Angela, Seeing that our guests enjoyed their stay with us is always a pleasure. Thank you for taking a moment to review your experience and praise our hardworking staff. I'm sorry for the inconvenience caused by the safe in your room; I have taken note and will address this issue. We appreciate your patronage and hope to welcome you back soon. Best, Danielle Slough, GM
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 15 Sep 2024
Staff services, cleaness and new condition of property were plus, but parking charge $17 per night was overcharged that should be included, and I didn’t know about this extra charge.
Comment from Hotel Management
16 Sep 2024 by GM, Hotel Management
Dear Jae,Thank you for taking the time to leave us your feedback. We are delighted to hear that our amazing staff, clean rooms, and modern hotel helped ensure you had a great overall stay. However, we apologize for the miscommunication regarding parking charges. Typically, parking fees are kept separate from the room fees, as not all guests at the hotel have a car. We appreciate your review and hope to have the opportunity to host you again in the future. Best, Danielle Slough, GM
by A verified traveler
Posted 10 Sep 2024
The bed was too soft....but overall was really good
Comment from Hotel Management
10 Sep 2024 by GM, Hotel Management
Dear douglas Oliveira da, Thank you for choosing us for your trip to the Keys. We are delighted to hear that you had a great overall trip. We have noted your feedback about the beds and apologize for any discomfort you may have experienced during your stay. We appreciate your business and hope to welcome you back again soon! Best, Danielle Slough, GM
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by GM, Hotel Management
Dear Feisal, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Danielle Slough, GM
by A verified traveler
Posted 2 Sep 2024
Good place
Comment from Hotel Management
3 Sep 2024 by GM, Hotel Management
Dear Juan, It’s wonderful to hear you had a five-star experience with us. It was a pleasure to host you and we eagerly look forward to your return visit. Best, Danielle Slough, GM
by A verified traveler
Posted 30 Aug 2024
Super clean and nice rooms. Great location in Marathon, would definitely recommend.
Comment from Hotel Management
30 Aug 2024 by Marathon Fairfield, Hotel Management
Dear Andrew,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
28 Aug 2024 by GM, Hotel Management
Dear maria, I am glad our hotel provided you with a five-star experience while visiting. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Danielle Slough, GM
by A verified traveler
Posted 23 Aug 2024
Was a great pit stop on the way to KW
Comment from Hotel Management
24 Aug 2024 by Marathon Fairfield, Hotel Management
Dear Adam, On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 19 Aug 2024
Nice place to stay
Comment from Hotel Management
19 Aug 2024 by Marathon Fairfield, Hotel Management
Dear Alejandro,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
