Ratings based on 940 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Nov 2024
Hotel Castex delivered what it promised: a clean comfortable old school French hotel room in a great location at a very reasonable price. Tight quarters but everything we needed, with a window to let in fresh air. It totally met our needs for a three day stay.
5 out of 5
by A verified traveler from Oakville

Posted 6 Nov 2024
Great customer service and exactly what I was looking for. Would stay again.
4 out of 5
by A verified traveler

Posted 1 Nov 2024
We really enjoyed staying at the Castex, especially when they turned on the heat. Staff were fabulous except for 1 man who got extremely angry with me when I accidentally set off the fire alarm- the switch looked exactly like a light switch in the breakfast room and was not labeled! Otherwise we loved it! And location was fabulous!
4 out of 5
by A verified traveler

Posted 29 Oct 2024
Friendly hotel with small, comfortable rooms, great location in Le Marais district, good value.
3 out of 5
by A verified traveler

Posted 28 Oct 2024
I was somewhat disappointed in this hotel. The photos were somewhat deceptive & made it look better than it actually was. It was old which I expected & looked forward to the charm it would offer. But as far as cleanliness it wasn’t the best & could use with an overall deep clean. It could also use with a touch up of paint in some areas. The elevator took several pushes of the button to get it to work & when you did land on a floor it was with a jolt.The bed was not what I would consider comfortable. I loved the window that opened to the street & love to sleep with the window open. But,the street was very noisy with loud talking making sleeping a wee bit challenging. My door to my room locked me out twice & wouldn’t open with a card, they had to come up with a key & unlock it from the inside panel - a bit frustrating. The breakfast was OK - although the tea & coffee was dreadful. The dishes especially the glasses felt like they had a film on them - I noticed they were washing them by hand & perhaps it was leaving a residue. Overall it wasn’t exactly what I expected for the price & would not return in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2024
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Well located for bus, metro, food and nearby shopping. Great area and nice, older style hotel
4 out of 5
by A verified traveler

Posted 12 Oct 2024
All good except that the fire alarn was triggered twice (false off cause) in three days. One time in the middle og the night....
4 out of 5
by A verified traveler

Posted 11 Oct 2024
friendly staff, nice area
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2024