Ratings based on 408 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
They were amazing, staff polite and helpful with everything. I will be returning
by A verified traveler
Posted 29 Jul 2023
Comment from Hotel Management
21 Dec 2023 by Lara F., Hotel Management
Olá, Lurdes!Obrigada pela sua avaliação
by A verified traveler
Posted 11 Jul 2023 on Orbitz
Good!
Comment from Hotel Management
21 Dec 2023 by Lara F., Hotel Management
Hi, Rodrigo!Thank you
by A verified traveler
Awsome !
Posted 8 Jul 2022 on HotelsThe resort is great. Food, locations, the teams that plays with the kids, all great. Thanks for the lac free options in all meals ! Small suggestion: to include decaf coffee.
I don´t however intend to go back in July, we got rain every day !
But yes, we´ll be there again later this year ! Kids loved it !
by A verified traveler
Posted 19 May 2021
Very well kept and very friendly staff.
Comment from Hotel Management
25 May 2021 by Thaynna M, Hotel Management
Thank you 💛
by A verified traveler
Posted 8 Jun 2019
Comment from Hotel Management
10 Jun 2019 by Amanda Arruda, Hotel Management
Obrigada por nos avaliar! Foi um prazer te receber por aqui.😍
by A verified traveler
Posted 21 Jun 2018
Did not meet our expectations. It's too expensive for what it offers. The beach wasn't as clear as it make you think because of the Maragogi river. Food is below average and the resort is overall small with tiny swimming pools. The extras you can buy in the resort, like snorkeling in the tide pools, are more expensive than you find outside the hotel. The loud music at the swimming pool area is absolutely annoying and internet connection throughout the resort is horrible. You will need to pay for small things like bicycle and bodyboard despite the fact this is an all-inclusive resort. Good accommodation and landscape, that's it. I would not recommend.
Comment from Hotel Management
30 Jun 2018 by Amanda Arruda, Hotel Management
Hello, Marcus, how are you?
We are very sorry to hear that our experience displeased you so much. We would like to have provided you unforgettable days of much leisure and rest.
Our beach, indeed, isn't as clear as some others you could see in Maragogi, but that's the price we pay for being next to the mangrove, which is responsible for much of the richness of our fauna and flora.
About the other things you pointed, we will forward the to the responsible areas to evaluate.
Again, we are sorry and we assure you that we will be, as always, working to improve and guarantee the best experience possible for our guests.
by Eduardo S from Brasil
Great for family
Posted 31 Aug 2015 on HotelsÍ spent 5 days on a family vacation, the hotel is very good, beautiful the staff are very polite and helpful. The hotel has a lot of activities for every ages, my niece has 2 years old and had a lot of fun, I had a lot of fun either.
The hotel is great for vacation
by Vishnu Perumal from bethesda MD
Good place to visit
Posted 25 Mar 2015 on HotelsFood was really good and a good place to visit for couples. Beaches are clean and the water was so good.
by A verified traveler
Resort completíssimo
Posted 12 Sep 2024 on HotelsLugar incrível, comida excelente, limpeza impecável, atendimento simpático e alegre!
Especial agradecimento para a Renata da área de alimentação e para a camareira Elly. Competentes demais!!!!!
Comment from Hotel Management
24 Sep 2024 by Lara F. , Hotel Management
Oi, Fabiana!Muito obrigada por nos avaliar e por compartilhar com a gente como foi sua estadia!Ficaremos muito felizes em receber você novamente em breve. Não demora pra voltar, tá?
