Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Simple but good
by A verified traveler
Posted 7 Nov 2024
Good
by A verified traveler from Brentwood
Posted 31 Oct 2024
Perfect location
by A verified traveler
Posted 29 Oct 2024
Good location
by A verified traveler from Bartlesville
Posted 14 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Don’t like the policy: if any towels, curtains, pillow cas, bed sheets etc. got stain then customer will be charged. That is a super crazy. We have to check everything. Noticed that the sink has a crack, curtains have heavy stains. We notified them right away and requested another room. They switched the room for us but the second room had a stain on the duvet cover. We asked the house keeping to changed for us. She wasn’t happy about it and spoke to us in Korean which we didn’t understand but her body language showed us that she wasn’t happy. After she took off the duvet cover, there was a huge yellow/brownish on the actual blanket. We asked her to give us a complete new set. She again showed some frustration. The hotel needs to take a look at everything before they assign the room to customers. They should check for stains. We were happy that we checked because what if we didn’t then we would have a huge fines? We didn’t like that they even put a sign at the check in “be nice to our staff” what is that? The house keeper wasn’t nice to us.
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Posted 16 May 2024
They need to install phone chargers by the bed. Not across the bed. Big inconvenience. Other than that good hotel.
by A verified traveler
Posted 11 May 2024
Kind service
