Ratings based on 957 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Richardson
Posted 24 Nov 2024
Furniture in the room (specifically the chair) was uncomfortable, and no where else to sit other than office chair.
by A verified traveler from Sabin
Posted 18 Nov 2024
Great stay! It was clean and had a nice pool area.
Comment from Hotel Management
22 Nov 2024 by Deven, Hotel Management
Thank you so much for your review! We always try our best to provide cleanliness and friendly service to our guests. I am so happy you felt his and enjoyed your stay. If you ever return to the Maple Grove area, we hope we are top of your list to return!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Deven, Hotel Management
Thank you for the 5-star review! We hope you stay with us again if you are ever in the Maple Grove area!
by A verified traveler
Posted 28 Oct 2024
Clean pleasant stay
Comment from Hotel Management
29 Oct 2024 by Deven, Hotel Management
Thank you for the pleasant 5/5 review! We hope you stay with us in the future if you stay in the Maple Grove area!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Deven, Hotel Management
Thank you for the 5-star review. We hope you visit us again if you are in the area!
by A verified traveler
Posted 3 Oct 2024
It was a brief stay but it’s my new place when in the area even if I bring the beagle next time. Very clean, comfortable and courteous. Even breakfast is actual breakfast.
Comment from Hotel Management
4 Oct 2024 by Deven, Hotel Management
We are so pleased to see your 5 star and that you enjoyed your stay at our hotel. Next time you visit Maple Grove, we'd love to have you stay with us again!
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Deven Milligan, Hotel Management
Hello Jacob,I am happy you enjoyed your stay at our hotel and thank you for the 4-star rating! If you are ever in the area, we would love to have you as a guest again!
by A verified traveler
Posted 16 Sep 2024
It was a good stay.
Comment from Hotel Management
30 Sep 2024 by Deven Milligan, Hotel Management
Hello Stella,I am happy you enjoyed your stay at our hotel and thank you for the 5-star rating! If you are ever in the area, we would love to have you as a guest again!
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Deven, Hotel Management
Martha,I am happy you enjoyed your stay at our hotel and thank you for the 5-star rating! If you are ever in the area, we would love to have you as a guest again!
by A verified traveler
Posted 16 Aug 2024 on Hotels
Quick stay, hotel was clean. Unfortunately there was an accident in the pool, so it was closed. Wish they would have shared this at check in. The lobby area was a great space to hang out. The lighting could be better. Staff friendly and hotel was clean.
Comment from Hotel Management
30 Sep 2024 by Deven, Hotel Management
Hello Lauren,I apologize for the issue you face with our pool during your stay. I understand that issue this caused during your stay. With our main goal being safety of guest, we were unable to have the pool open during this time. We try our best to always have the pool available, but due to unforeseen events, we aren't always able to. These issues are rare, and I hope you give us another opportunity in the future.
