Ratings based on 67 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Jose
Posted 9 Nov 2024
The hotel was small but not crowded at all and very clean I really liked it and will definitely stay there again.
by A verified traveler
Posted 5 Oct 2024
Amazing
by A verified traveler
Posted 12 Sep 2024
Is a nice place, it will be better if is adult only !!
by A verified traveler
Posted 7 Jul 2024
The property was under remodeling the floors creating noise at all times damaging my rental car windshield.
Comment from Hotel Management
24 Jul 2024 by La administracion, Hotel Management
Jesus, thank you for staying with us, we are very sorry for the inconvenience caused during his stay with us.
by A verified traveler
Posted 5 Jul 2024
Comment from Hotel Management
24 Jul 2024 by La administracion, Hotel Management
Mayra gracias por alojarse con nosotros y su calificación
by A verified traveler
Posted 20 Jun 2024
Very clean great location but to many regulations...
Comment from Hotel Management
24 Jul 2024 by La administracion, Hotel Management
Javier, thank you for staying with us, we hope for your understanding, the regulations are improvements in controls in service and security, we hope to visit us again
by A verified traveler
Posted 4 May 2024
Hotel stay was okay, private pool was dirty. Service was poor, in particular for dining. 1 of 2 tables at that time. Ordered appetizer, never came. 2 out of 3 dinners came after 50 minutes. My dinner never came until I asked server (Gustavo). He finally came back with it, 30 minutes after others were finished and it was cold. That was first time he was available to ask about food or for drinks. Then he brought appetizer at end of meal. Then brought wrong drink order and argued with me about it. Never brought wine menu he promised. After paying (someone else handled because Gustavo could not be bothered), we went to sleep. At 1000p, we hear loud knocking at our door repeatedly. It was Gustavo, I needed to sign something else. He also said he would take care of my meal and never did. Horrible service.
Comment from Hotel Management
28 May 2024 by La administracion, Hotel Management
Breana sentimos mucho las molestias en su estancia su comentario es importante para mejorar las medidas necesarias en atención y servicio al cliente
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
30 Apr 2024 by La administracion, Hotel Management
Marco gracias por su calificación y hospedarse con nosotros esperamos visite nuevamente
by A verified traveler
Posted 15 Apr 2024
I recommend frenly staff
Comment from Hotel Management
22 Apr 2024 by La administracion, Hotel Management
José gracias por su calificación y sus comentarios esperamos nos viste nuevamente
by A verified traveler
Posted 19 Mar 2024
Easy access to the beach
Comment from Hotel Management
19 Mar 2024 by La administracion, Hotel Management
Rogelio, thank you for your rating and staying with us.
