Ratings based on 26 Verified Reviews
2.7 Room cleanliness
3.3 Service & staff
2.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very basic hotel
Posted 29 Dec 2020 on HotelsThis hotel is very basic and its price is low. You get what you pay for. It is not very clean, unless you get a room with air conditioning because it is considered a premium room. Otherwise the room is not clean. We booked a room with air conditioning but at first they gave us a room without AC. The room is not clean at all. Then we asked to be switched to a room with AC, like we booked and paid for. They switched and the room is much better.
If you have better budget, book somewhere else. If you want to save money, this hotel is ok, just ok to stay at.
Comment from Hotel Management
31 May 2021 by Barbara, Hotel Management
Thank you so much for the rating, Yingqin! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Barbara
by A verified traveler
Posted 6 Jan 2023 on Hotels
Comment from Hotel Management
9 Jan 2023 by Lisa, Hotel Management
Great to hear this, Rosa! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa
by A verified traveler
Posted 19 Dec 2022
by A verified traveler
Posted 14 Dec 2022
by A verified traveler
Posted 7 Dec 2022
Excelente atención!
Comment from Hotel Management
22 Dec 2022 by Ava, Hotel Management
¡Hola, Damaris! Gracias por tomarte el tiempo de compartir tu prestigiosa reseña con nosotros. Estamos orgullosos de ofrecer servicios excepcionales a nuestros clientes y estamos encantados de recibir sus elogios y aprecio. Saludos, Ava
by A verified traveler
Posted 5 Dec 2022
Buen ubicación
Comment from Hotel Management
22 Dec 2022 by Ava, Hotel Management
¡Hola, Manue! Siempre nos encanta saber de ti. Nos alegra saber que te han gustado nuestros servicios. Muchas gracias por quedarte con nosotros. Esperamos recibirte pronto :) Saludos, Ava
by A verified traveler
Posted 23 Nov 2022 on Hotels
Comment from Hotel Management
6 Dec 2022 by Ammy, Hotel Management
Hi, Israel! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
by A verified traveler
Posted 3 Nov 2022
Agradable y comoda
Comment from Hotel Management
6 Dec 2022 by Ammy, Hotel Management
Hola, Fernando. Muchas gracias por estar con nosotros. Esperamos seguir contando con tu cariño y apoyo. Saludos, Tim
by A verified traveler
Hoteles.com me cobró doble???
Posted 20 Sep 2022 on HotelsRespecto al hotel no tengo queja alguna, pero respecto a Hoteles.com a pesar de que pagué en efectivo, Hoteles.com me cobra de nuevo en la tarjeta de crédito, muy mal, espero reembolso, por favor
by A verified traveler
Posted 19 Sep 2022
Publicidad engañosa de expedia, no es un hotel de 650 la noche, es de mucho mucho menos y las habitaciones lo dicen todo, la primer noche fatal, frente a recepción, mucho ruido todo se escuchaba, la habitación cin cucarachas y arañas, el ventilador no echaba mucho aire, la segunda noche mejoró, el personal hizo lo que pudo
