6/10 Okay
Diego, guayaquil
Traveled with family
Sep 19, 2024
Liked: Amenities
I took this hotel because of the parking available yet when i arrived at night the parking was full. I had to leave the car outside overnight. The whole place is nice but needs a lot of work when it comes to the service and amenities. The place doesnt have an elevator and we had to climb 4 floors up. One of the rooms in the family suite didn’t have AC and the towels were very bad. The hairdryer doesnt work and you have to ask for it in the reception. They included 3 towels for a party of 5 reservation. Absurd. Breakfast was supposed to start at 730 but it actually started at 8 and the whole thing was a process. The hotel has a greta view but I wouldn’t stay here again it needs to have the service issues addressed for sure.
Diego
Stayed 1 night in Sep 2024