Ratings based on 469 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 31 Oct 2024
It a dogs friendly hotel!
Comment from Hotel Management
2 Nov 2024 by General Manager, Hotel Management
Thank you for your stay at Quality Inn & Suites and your wonderful review. We know that our furry friends are part of the family, so we are happy to accommodate your needs to have them join you. Please come see us again soon.Warm Regards,The Quality Inn Team
by A verified traveler from Okotoks
Posted 24 Oct 2024
Typical quality inn stay. Nothing special
Comment from Hotel Management
26 Oct 2024 by General Manager, Hotel Management
Dear Brendon,Thank you for your recent stay at Quality Inn & Suites and for taking time to share this review. We are pleased that your experience warranted a good star-rating, but we regret that you considered your visit anything less than excellent. We hope you found our staff to be attentive and friendly, and that you will consider staying with us again in the future.Warm Regards,The Quality Inn Team
by A verified traveler
Posted 19 Oct 2024
Yes it was breakfast and very basic. It did not have the variety of choices that competitors provide.
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Dennis,We appreciate your feedback and apologize for any disappointment with the breakfast selection. We'll keep your comments in mind as we improve, and we hope you'll consider returning in the future.Warm Regards,The Quality Inn Team
by A verified traveler from Kenora
Posted 15 Oct 2024
The hotel was clean, quiet, and welcoming. Front desk staff were top notch and friendly, both at night and in the morning. The breakfast room was large and the food choices plentiful. I highly recommend.
Comment from Hotel Management
16 Oct 2024 by General Manager, Hotel Management
Dear Beverly,Thank you for sharing your experience! It's wonderful to hear that you enjoyed the cleanliness and welcoming atmosphere of the hotel. We're thrilled our front desk team could provide such friendly service during your stay. Your recommendation means a lot to us, and we hope to welcome you back soon!Warm Regards,The Quality Inn Team
by A verified traveler
Posted 11 Oct 2024
The 2 young women who were workong were very friendly and spent time with me determining where i would.go to.best view the northern lights. Very nice and helpful
Comment from Hotel Management
13 Oct 2024 by General Manager, Hotel Management
Dear Joanne,Thank you for sharing your experience. We're thrilled to hear that you enjoyed our attentive, helpful service. We hope you had a fantastic time, and we look forward to welcoming you back soon. Warm Regards,The Quality Inn Team
by A verified traveler from Bel Air
Posted 6 Oct 2024
Please note if you are planning on bringing your dog to are not allowed to leave it in the room. I've searched and cannot find any mention of it in the online booking. However upon arrival i was made to sign a pet agreement with the hotel, which is expected. However in agreement it stated you cannot leave your dog in the room. I would have booked another hotel if i had known that. 4 hours from home, with 2 dogs and i have to take them with me everywhere? If you came for and kind of outing that doesn't allow dogs you're out of luck. Quite disappointing that the online restrictions say nothing of the sort and i was only notified upon arrival.
Comment from Hotel Management
7 Oct 2024 by ASapper, Hotel Management
Dear LaurenThank you for being our guest and for your comments.We apologize for the inconsistent communication about our pet policy. We will work on updating this so that this is clearer before future arrivals.Once again we are sorry for the inconsistency about the pet policy.
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
3 Oct 2024 by ASapper, Hotel Management
Dear RogerThank you for being our guest.We are so glad that you enjoyed your stay with us.
by A verified traveler
Posted 20 Sep 2024
It was an enjoyable stay. Limited dining in the immediate area. Dog friendly hotel but dog is not allowed to be left alone in the room.
Comment from Hotel Management
22 Sep 2024 by General Manager, Hotel Management
Dear Brielle,Thank you for taking a moment to review your recent stay. We're thrilled you enjoyed your time with us, and we appreciate you mentioning our pet-friendly atmosphere. That said, we regret any inconvenience caused by our policies. It was a pleasure having you here, and we hope you'll consider staying with us again!Warm Regards,The Quality Inn Team
