Ratings based on 130 Verified Reviews
2.1 Room cleanliness
2.6 Service & staff
2.4 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
They refused to accept the Expedia reservation made two months prior. Had to move to another hotel.
Comment from Hotel Management
3 Jun 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Jason! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler
Posted 8 May 2024
I booked and paid for a room online through Expedia, but the front desk people would not honor it and they were rude about it. I was left stranded at 10:30 at night with no room. And when I asked for the price of another room they jacked up the price. The hotel people were even uncooperative with Expedia on the phone and still wouldn’t honor the prepaid room. Thankfully, Expedia came through and helped me get a room at another hotel.
Comment from Hotel Management
4 Jun 2024 by Ammy, Hotel Management
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler
Posted 31 Mar 2024 on Orbitz
Comment from Hotel Management
20 May 2024 by Barbara, Hotel Management
Hello, Vishnu! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
by A verified traveler
Posted 24 Mar 2024 on Hotels
Comment from Hotel Management
5 May 2024 by Lisa, Hotel Management
Hi, Jean! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
by A verified traveler
SCAM
Posted 22 Mar 2024 on HotelsDO NOT STAY HERE!! THEY DO NOT HONOR PAID RESERVATIONS AND HAVE A NO REFUND POLICY! THEY WILL REFUSE TO ACCOMADATE A PAID RESERVATION AND GIVE YOU A ROOM! THANKFULLY AFTER CONTACTING HOTELS.COM AND THE OWNER REFUSING TO SPEAK WITH THEM REGARDING THE REFUSAL TO GIVE ME A ROOM, HOTELS.COM HAD TO OVERIDE THE NO REFUND POLICY. PLEASE BEWARE AND DO NOT BOOK WITH THIS MOTEL!!
Comment from Hotel Management
5 May 2024 by Lisa, Hotel Management
Hi, Jason! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa
by A verified traveler
Posted 13 Mar 2024
Do not book this motel because they will not allow you to stay there when you arrive and you will have to spend an hour on the phone with Expedia for a relocation
Comment from Hotel Management
5 May 2024 by Lisa, Hotel Management
Hi, Christopher! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Lisa
by A verified traveler
Posted 10 Feb 2024
by A verified traveler
Posted 18 Jan 2024
Scammers!!!!!
Comment from Hotel Management
6 May 2024 by Ammy, Hotel Management
We are extremely sorry to know this, Georgiy! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah.
by A verified traveler
Posted 19 Dec 2023
This hotel no longer exists and OYO has not removed its listing despite apparently having been notified and told to remove for months.
I arrived in the middle of the night during a long drive up the east coast to find I did not have the room I booked and had to continue driving.
Comment from Hotel Management
6 May 2024 by Ammy, Hotel Management
Apologies for the experience, John! This is certainly not what we want our guests to feel. We have shared this with the concerned team to ensure better services in the future. Regards, Noah.
by A verified traveler
Posted 12 Dec 2023
Comment from Hotel Management
6 May 2024 by Ammy, Hotel Management
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
