Ratings based on 968 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Decent hotel in the area right next to the train station. It’s super convenient if you need to stay overnight and have a train before and after. Room is of a good size and functional. Beds are comfortable. One might hear some noise from the trains and straßenbahn. Staff is competent and kind.
Comment from Hotel Management
14 Nov 2024 by Joachim Sommer, Hotel Management
Dear guest,thank you for your feedback. I am pleased that you found our staff to be friendly and competent. Kind regards,Joachim SommerManager
by A verified traveler
Posted 29 Sep 2024
Clean and comfy bed,quick check in.Right across the tram tracks from the train station is the hotel,so that if you have an early start is perfect.
Comment from Hotel Management
1 Oct 2024 by Verena Swiatek, Hotel Management
Dear Guest, thank you for your Feedback.We are happy, that you had a pleasant stay and liked our location.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Joachim Sommer, Hotel Management
Lieber Gast,vielen Dank für Ihre sehr gute Bewertung.Herzliche Grüße,Joachim SommerDirektor
by A verified traveler
Prefect!
Posted 30 Jul 2024 on Hotels房間設備設計符合需求，工作人員專業，距離中央車站附近。
by A verified traveler
Posted 24 Jul 2024
I chose this hotel because it was close to the train station, and it definitely is, but it was also very clean and the staff were lovely. Would definitely return if I ever needed a place to stay in Mannheim.
Comment from Hotel Management
29 Jul 2024 by M.Pfefferkorn, Hotel Management
Dear Guest,thank you very much for your feedback.It was a pleasure for us to have you as a guest in our hotel.We hope that we will wellcome you again soon.Best regards,M.PfefferkornFront Desk Manager
by A verified traveler
Clean corner room with Birds Eye wire of trains.
Posted 18 Jul 2024 on HotelsWe had a corner room overlooking the trains and trams. We loved it! In and out they went, this color and that color, this length and that. Carrying cargo or people, fast or slow. It got better at night. On the 9th floor. What a bird’s eye view! Our children would have loved it! Clean and comfortable. Small room but the price reflected that.
by A verified traveler
Posted 7 Jul 2024 on Hotels
by A verified traveler
Posted 19 Jun 2024 on Hotels
They could not fix the air conditioning.
Comment from Hotel Management
19 Jun 2024 by Joachim Sommer, Hotel Management
Dear guest, thank you for your feedback. We are very sorry that the air conditioning did not work properly. Unfortunately, a repair was not possible between 9 p.m. and 9 a.m. the next day. We ask for your understanding.Kind regards,Joachim SommerManager
by A verified traveler
Posted 16 Jun 2024 on Hotels
It was good... very quiet what i needed.
Thank you
Comment from Hotel Management
18 Jun 2024 by Joachim Sommer, Hotel Management
Dear Guest,Thank you very much for your very good review.I am very pleased that you found the peace and quiet you were looking for. Kind regards,Joachim SommerManager
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by Joachim Sommer, Hotel Management
Lieber Gast,vielen Dank für Ihre sehr gute Bewertung.Ich freue mich, dass es Ihnen bei uns so gut gefallen hat.Herzliche Grüße,Joachim SommerDirektor
