Ratings based on 53 Verified Reviews

4.1 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Jul 2024
The hotel is a 5-minute walk to the train station, making it very convenient for transient visitors. Many restaurants are found in the area for dining options. It’s also a few minutes walk to the Water Tower. The property is a bit old and you can smell it as you come inside your room. However, the room is very clean and spacious. The staff are nice and cordial.
5 out of 5
by A verified traveler

Posted 17 Jul 2024
I loved staying there
4 out of 5
by A verified traveler

Perfectly acceptable place to stay

Posted 10 Jul 2024 on Hotels
Close to the Hbf, sensibly priced. The lady at check in (around 11pm when my train got in) was extremely pleasant. Room was comfortable but with the tiniest decades-old smell of cigarettes. Air con worked well though, which was a huge plus. I’d stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2024
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Very nice clean hotel with comfortable rooms. Walking distance to city to restaurants. As everywhere else in Germany, very good breakfast with variety of food and great coffee. Hotel parking spaces located in the nearby business a bit tight if you’re in a SUV.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2023
4 out of 5
by A verified traveler from Atlanta

Posted 29 May 2023
The hotel was great. There was a slight mix-up with the keys, but overall, it was a great location and has a nice breakfast.
5 out of 5
by A verified traveler from Eugene

Posted 24 Oct 2021
Just 2-3 blocks from the hauptbahnhof yet it was a nice, quiet location. My room was on the back and I did not hear a peep of outside noise. Property manager and her staff were very friendly. Would stay there again!
5 out of 5
by A verified traveler

Posted 18 Nov 2019 on Hotels
Comment from Hotel Management
28 Nov 2019 by re, Hotel Management
Sehr geehrter Gast, lieber Rodney, haben Sie vielen Dank für Ihre Bewertung! 10 von 10 Punkten sind ein wunderbares Lob für unser Haus und die Arbeit aller unserer Mitarbeiter. Ich werde das gerne weitergeben und hoffe, dass wir Sie bei Ihrem nächsten Aufenthalt in Mannheim wieder bei uns begrüßen dürfen. Ich wünsche Ihnen einen schönen Tag! Herzliche Grüße Renate Glashof/Rezeption
5 out of 5
by A verified traveler

Posted 6 Nov 2019
Comment from Hotel Management
21 Nov 2019 by R, Hotel Management
Sehr geehrter Gast, 5 von 5 Punkten, herzlichen Dank für die Traumnote! Dafür arbeiten wir alle jeden Tag aufs Neue, umso schöner ist es, wenn wir die Anerkennung auch schriftlich bekommen. Ich werde Ihr Lob an alle Kollegen weitergeben! Viele Grüße aus Mannheim Renate Glashof/Rezeption