Ratings based on 458 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 30 Aug 2024
The tv had streaming capability but would not connect to the network. The maintenance staff had already left for the day so nothing was to be done.
Comment from Hotel Management
31 Aug 2024 by Antania, Hotel Management
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the TV streaming service during your stay. We understand how frustrating this must have been, especially since our maintenance team was unavailable to assist at that time.Please know that we take your comments seriously and are looking into the issue to ensure it does not happen again. We hope to have the opportunity to serve you better in the future. If you decide to stay with us again, please feel free to reach out to our team directly, and we will do our best to make your stay as comfortable as possible.Thank you once again for your understanding.
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Antania--Guest Services Supervisor, Hotel Management
On behalf of the entire hotel team, I want to thank you for taking time to complete the guest survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most. Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 2 Aug 2024
This is a very nice property in all respects.
Comment from Hotel Management
2 Aug 2024 by Mya, Hotel Management
Dear John,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated the property.If there's anything specific you liked or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back!Sincerely,Mya WoltersOperations Supervisor
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Mgr Preston, Hotel Management
Thank you for staying with us and for giving us 4 out of 5 stars on a review. We appreciate your business!
by A verified traveler
Posted 7 Jul 2024
Clean rooms friendly staff plenty of dining options near by and hotel bistro has good options.
Comment from Hotel Management
10 Jul 2024 by Antania Crumble-Guest Services Supervisor, Hotel Management
Dear Albert,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 5 Jul 2024
We loved our stay!
Comment from Hotel Management
6 Jul 2024 by Antania, Hotel Management
Thank you for taking the time to give us your feedback. We truly appreciate it. It is always encouraging to hear positive reviews. We hope to see you whenever your travels being you back to the Mankato area.
by A verified traveler
Posted 3 Jul 2024
Comment from Hotel Management
24 Jul 2024 by Antania Crumble Guest Services Supervisor, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 2 Jul 2024
The hotel is nice. Marriott holds consistency in all of their properties. I had booked a one bedroom King Suite with an attached living room. When I checked in there was no table and chairs. I had 4 of my grands visiting and we had no where to sit and eat. Lol I called the front desk and Ella was very sweet and helpful. She called maintenance and got us a small square table with 4 garden chairs. They worked with what they had and solved the issue. However, this type of suite should have a round table with 4 normal dining chairs.
Comment from Hotel Management
3 Jul 2024 by Antania, Hotel Management
Thank you for your feedback. We're glad you found our hotel and Marriott's consistency to your liking. We apologize for the initial inconvenience regarding the lack of a table and chairs in your suite. We're pleased to hear that Ella and our maintenance team were able to assist you promptly. Your suggestion about having a round table with four dining chairs in the suite is valuable, and we will consider it for future improvements. We hope to welcome you and your grandchildren back soon!
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
21 Jul 2024 by Antania, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
